The EE Community

SMS not being received from multiple retailers

HiI am bout to cancel my EE account after being a member from a number of years can anyone prevent this??I am not receiving SMS messages from multiple retailers including AMAZON UK App and LIDL PLUS App just to name two!!! All have the companies have...

Am I being scammed?

We have EE Broadband. Got a visit from Virgin Media yesterday trying to sell us their broadband. Guy was doing the street and had a Virgin Media car. Gave him my email address and name (info that can be got anywhere) so he could email me some quotes....

Re: my account

I paid Mt final payment on 13th April but today you took £16 again out of my account can you explain why you haven't cancelled my account 

Wats app

Can i get a full summary of calls made through my wats app from ee?

Continual Orange Light

Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...

Extra Charges of £5.99

I noticed my monthly bill has an "Extra charges - Charges for services outside of your plan" on it for £5.99, but no further information. I haven't used any other or extra services outside of the norm and my cap is set to £0. So what am I being charg...

Zero signal MK17 Milton Keynes

First time poster here Has anyone see a drastic signal reduction over the last 3 days in the Woburn Sands Milton Keynes area. At a push 1 bar yesterday and now zero.Does anyone know what we are supposed to do in these situations?Thanks

Ive had the new ee hub for 2 wks & its rubbish anyone else feel the same

SKY sports HD breaking up

Hi, My sky sports HD channels are unwatchable and break up 30 seconds into watching them, all other HD channels work fine no issues with TNT HD etc I've done normal troubleshooting rebooting router etc but nothing fixes it and again it's only sky spo...