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Community Activity
Smart Wifi pro wired backhaul issues
HiI have my EE smart Wifi pro connected to my EE smart hub pro router via Cat6 but i am seeing the following issue, after a day or 2 speeds via the smart wifi pro drops to around 350-400 (I have 1000mb) from around 900-1000mb which suggests to me may...
Resolved! any idea what to do to get my problem solved
i’m not sure if i have come to the right place to ask about the situation but i just wanted to see if anyone could help me out with a way i can solve my problems what happened i have a contract that had just expired and i was getting a upgrade so i t...
Resolved! PAYG: How to remove content locks without a credit card (2025)
I am 40, and I've recently discovered that I can't access a beer app that I use. The app's customer team explained it's due to the internet data provider having put a content lock, because the app is related to alcohol. OK, no problem, I understand i...
EE Pro Router Feature Request
Hi everyone,I hope this topic will help some of you who have EE Pro Router that you can have a even greater WiFi experience.Not a lot is known about this feature that I'm going to explain to you in regards to TX Power levels. Now this would be a usef...
Full fibre broadband stopped working whilst watching youtube
Hi,I was watching YouTube and at 2am the Internet dropped out. I checked the router and the blue light was flashing orange. I reset the router, checked all the cable and went into the router settings to restart the router but nothing worked i notifie...
Poor 5G Standalone performance
I've recently received 5G Standalone coverage here in Ipswich but the performance in my home is very poor compared to non-standalone.I have also verified via iPhone field test that I am getting a standalone signal. When I do it's pretty much always t...
Content lock
Pls guys how do I remove content lock from my ee phone
Chase up a complaint
I have had a complaint open for about 6 months, I used to get a call on it every few weeks to update me, I have heard nothing now for about 6 weeks. I have no idea how to chase it up, when I call 150 I cannot work out which option to pick. Anyone kno...
Open reach cancelling orders
Horrendous experience with EE. 3 orders placed for a broad band router each time Iv been told by EE it would be sorted and open reach cancels it because they don’t recognise my post code even though they sent a router here weeks ago. EE no help they ...
Take EE to the court
Hi if anyone has issue with Ee like me please join to make a group claim against Ee, my sim disconnected I can not call and receive calls, the advices are layers. Join with me to make a claim
