Community Activity
Using EE Full Fibre Optic internet with eero 6+ mesh router
Hi,I'm currently using Virgin Media broadband. To use my eero mesh routers at home, I had to set the Virgin Hub to modem mode so the eero could act as my main Wi-Fi router.I’ll soon be switching from Virgin Media to EE Full Fibre (FTTP). Do I also ne...
FULL WORKS ROAMING
Spoke to two lovely advisors Ella and Nia - They have both advised that my full works package includes world roaming, however when checking places such as Croatia , Turkey and the USA in my APP and when I log in on a desktop it states chargeable. Whe...
Petty
Can you explain to me why a £14 a month contract gets to £65 ? Why hidden charges ? As a company by far the worst - I explained my situation to your customer service team, my partner has been in hospital for 7 months from a brain aneurysm. I explaine...
FTTP installs in nearby properties but no chance to upgrade
We live in a relatively new housing development - 12 years. In properties less than 500 yards away, there has been recent Openreach works to bring FTTP to them. There is no opportunity for us to purchase a similar upgrade for our housing development,...
You can't place an order right now as you have an open order Try again after you
Ok so only a minor grievance but doesn't show EE are very competent imo. I ordered broadband a few months ago and also got 2 sim only plans. I received notification that full fibre became available so I upgraded, all seems to be working well but if I...
Wired connection slow to connect
When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established. Reliability and speed are excellent when connected but I did not experience this lag when I was pr...
Internet Radio Can't Connect to BBC - Other Stations Work Fine
Swapped my BT landline mobile on a Smart Hub for an EE 4G mobile broadband using an EE dongle. Everything working fine including my internet radio. However, the latter will not connect to any BBC stations. All other stations seem OK. Googling for sol...
Meta Quest 3s Xbox Edition Bundle
I bought the Meta Quest 3s Xbox Edition Bundle with 24 months of game pass ultimate a few days ago but have not received the code and can’t find it anywhere to redeem it. This morning I received this text message below.“Just a quick message to remind...
proxy.maud.bt.com certificate
Why do I suddenly have a proxy.maud.bt.com request causing my dynamic dns logins to fail
UHD and latency for sports
My old post showed as solved so I'm asking here:Any update on UHD for NOW/various channels on EE Apple TV 4K?Also, I've found that live sport has quite a delay compared with Sky Q - I certainly get text alerts of a goal around a minute before the gam...