Community Activity
Resolved! Roming
How to activate roming
Help getting full 1.6gb from Asus router(2.5Gbps capable) EE hub shows 1676Mbps
Hi,I'm hoping someone can help with an issue I'm having using a third-party router( ROG Rapture GT6 | Gaming WiFi Router | ASUS ROG UK).With EE's hub, I receive a speed of just over 1.6 Gbps. However, I would like to be able to use my Asus ROG Raptur...
Roaming refresh
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
EE TV Box Pro buffering with aerial connection
I've noticed the box doesn't seem to recover very well from a brief loss in signal. I'm using an aerial connection which is occasionally affected by passing aircraft, causing the signal to glitch for a second or two. This wasn't really an issue with ...
Invoices
Hi all,For the last few months I have been unable to download my mobile invoices either on the app or the website.I have a business account and have been with EE since the 'Orange' days, so a very loong time but I am thinking about changing network ...
New Contract
Last week set up a new sim and broad band contract all OK, just received an email saying I've cancelled it? This is not the case can you advise TIA
MOBILE DATA NOT WORKING!!!
Hi, i recently just purchased a £10 pack to renew but its not working. I got a confirmation mail and text but its not working. Can I know what is going on, because this isn't nice. I purchased out of a matter of urgency and now I can't do what I want...
Resolved! Scam calls offering 40% discount
020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...
No picture
I don’t have a picture from my main set top box only sound I have changed the cable and turned the box off at the wall but nothing I can never get through on the phone
Signal issues
I'm having the same issue and it's killing me now! Call 150 for advice?? I can't! There's no signal! Even when it says I have 4g of 5g, there is nothing!! This is happening anywhere - home, central London, Manchester! Wifi works fine, I've tested...