Community Activity

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 29906 Views
  • 243 replies
  • 76 Helpful

EE TV Box Pro buffering with aerial connection

I've noticed the box doesn't seem to recover very well from a brief loss in signal. I'm using an aerial connection which is occasionally affected by passing aircraft, causing the signal to glitch for a second or two. This wasn't really an issue with ...

Invoices

Hi all,For the last few months I have been unable to download my mobile invoices either on the app or the website.I have a business account and have been with EE since the 'Orange' days, so  a very loong time but I am thinking about changing network ...

New Contract

Last week set up a new sim and broad band contract all OK, just received an email saying I've cancelled it? This is not the case can you advise TIA

Alexjh72 by Explorer
  • 28 Views
  • 3 replies
  • 0 Helpful

MOBILE DATA NOT WORKING!!!

Hi, i recently just purchased a £10 pack to renew but its not working. I got a confirmation mail and text but its not working. Can I know what is going on, because this isn't nice. I purchased out of a matter of urgency and now I can't do what I want...

Lydia02 by Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

Resolved! Scam calls offering 40% discount

020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...

dzl by Visitor
  • 12126 Views
  • 49 replies
  • 18 Helpful

No picture

I don’t have a picture from my main set top box only sound I have changed the cable and turned the box off at the wall but nothing I can never get through on the phone 

Jackbry by Explorer
  • 10 Views
  • 0 replies
  • 0 Helpful

Signal issues

I'm having the same issue and it's killing me now!  Call 150 for advice??  I can't! There's no signal!  Even when it says I have 4g of 5g, there is nothing!! This is happening anywhere - home, central London, Manchester!  Wifi works fine, I've tested...

EE tv

I don’t have a picture from my main set top. Ox. I have changed the hmdicable but still no picture 

Jackbry by Explorer
  • 10 Views
  • 0 replies
  • 0 Helpful