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EE TV Box Pro buffering with aerial connection

I've noticed the box doesn't seem to recover very well from a brief loss in signal. I'm using an aerial connection which is occasionally affected by passing aircraft, causing the signal to glitch for a second or two. This wasn't really an issue with ...

Invoices

Hi all,For the last few months I have been unable to download my mobile invoices either on the app or the website.I have a business account and have been with EE since the 'Orange' days, so  a very loong time but I am thinking about changing network ...

New Contract

Last week set up a new sim and broad band contract all OK, just received an email saying I've cancelled it? This is not the case can you advise TIA

Alexjh72 by • Explorer
  • 27 Views
  • 3 replies
  • 0 Helpful

MOBILE DATA NOT WORKING!!!

Hi, i recently just purchased a £10 pack to renew but its not working. I got a confirmation mail and text but its not working. Can I know what is going on, because this isn't nice. I purchased out of a matter of urgency and now I can't do what I want...

Lydia02 by • Visitor
  • 0 Views
  • 0 replies
  • 0 Helpful

Resolved! Scam calls offering 40% discount

020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...

dzl by • Visitor
  • 12120 Views
  • 49 replies
  • 18 Helpful

No picture

I don’t have a picture from my main set top box only sound I have changed the cable and turned the box off at the wall but nothing I can never get through on the phone 

Jackbry by • Explorer
  • 6 Views
  • 0 replies
  • 0 Helpful

Signal issues

I'm having the same issue and it's killing me now!  Call 150 for advice??  I can't! There's no signal!  Even when it says I have 4g of 5g, there is nothing!! This is happening anywhere - home, central London, Manchester!  Wifi works fine, I've tested...

EE tv

I don’t have a picture from my main set top. Ox. I have changed the hmdicable but still no picture 

Jackbry by • Explorer
  • 8 Views
  • 0 replies
  • 0 Helpful

2 factor and passkey options missing from my account

I see that EE now offers both 2 factor authentication and passkeys, however I cannot see this being actually offered on my account. Does anyone know if this is progressively being rolled out, or is there a hidden mention outside of the profile/securi...

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