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Community Activity
Payment taken for smart watch but no order confirmation
I've just tried to buy a Samsung Galaxy Fit 3 through the EE app. I got to the payment screen, clicked the Paypal link, logged in and hit pay. The payment has been taken from my Paypal account, but I have no order confirmation, and the watch is still...
Activating Discovey+ problem
I am going mad trying to activate Discovery Plus. Followkbg QR code and directly typing in web address , I follow links as EE broadband customer (was previously BT ) and end up at generic EE website page with nowhere to enter PIN code .. tried access...
Resolved! -1024KB -label description - EE web dashboard - mobile packs
Just noticed a label description for the £35.00 as -1024KB - via the EE web mobile pack subscription dashboard.-1024KB-label description
Transfer eSIM between iPad and iPhone?
Hi allSo I have an EE contract with 2 lines. One on my iPhone and one on my iPad. The iPad one is eSIM. I want to get an EE SIM for my Son and he needs EU roaming. What I'd like to do is transfer my iPad eSIM, which has roaming, to my Son's iPhone (t...
Resolved! Top up
@I bought a top up voucher but I have no data to top send a message to 150. How can I use the voucher
Resolved! when i try and check the status of my upgrade order, t say "oops timed out"
Upgraded yesterday - had email confirmation but not received any more updates - when i put the order number into the tracked on "my orders" it just says "oops your tracking has timed out"was expecting it to be despatched today and delivered tomorrow
Order
I placed a new order this morning for my daughters birthday and was wondering does anyone know the estimated delivery time?
Wifi
I have just had WiFi installed and was working fine but then now it has stopped and I can’t see the WiFi network on my devices
EE Smart Hub Pro On the EE app
Hi all,i’m wondering if anybody can assist me please. I have the EE Smart hub pro router but the app has changed and now says that I have a smart hub plus after deleting and reinstalling the app. I can’t see a way to change the router that I have on ...
Unable to make calls in Australia
Having the same problem in Karather western Australia, no voice calls, Date and text yes
