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Community Activity
802.11n PC can't see Wi-Fi Network
We have inherited an old PC with built-in WiFi but it's only 802.11n and can't see the SH+'s network / SSID.I've read that the SH+ should have an option to revert from WiFi 6 to WiFi 5, but this option is not visible. Apparently it was removed in the...
Arlo Secure Subscription Code
I have just purchased the Arlo Doorbell HD and 2 Arlo outdoor 2K security cameras with 24 month Arlo Secure subscription and I am yet to receive the code to enable this. After reading other threads regarding this other people too are finding it diffi...
Resolved! Registering separate devices EE TV and Now TV
Thinking of switching from Sky Q multi room after decades. We currently watch on multiple boxes and devices. I'm reading in forums that for EE, I would only be able to register 4 devices. I'm planning on getting the recordable box and two mini boxes....
EE app won't let me upgrade
EE app won't let me upgrade my additional line. Whenever I click on it it takes me to the website and says it can't log me in?! This is the second time it has happened. I have uninstalled, reinstalled, deleted the cache. Not sure what else to do wit...
Unable to access my business account online / app
Since the beginning of December 2023, I have been unable to access my EE business account either on line or through the App. I have made several telephone calls to the EE helpdesk and have been advised there is a technical problem but it would be up ...
Why is the link to buy a data roaming pack broken?
I’m abroad and have been purchasing the 7 day data roaming pass for £25. I keep getting the texts including a link to buy another but the link takes me to a page that will not load. I’ve attempted searching for it separately on EE and those links are...
Box Pro fast forward issue
Just recently I've noticed a strange problem on my Box Pro.Occasionally, while watching recordings, when I press the remote fast forward tab, the screen goes blank for a short while, then I get the YouView splash screen, then I am dumped back at the ...
Re: 4G SmartHub Disconnecting from internet every few days
HiI’m having the same issue. All lights say it’s Ok but the 4g router is not connected to the internet. Calling EE support is pointless as they are never open when this happens. To be fair when they are open they are pretty useless as well. I’ve cont...
UHD and latency for sports
My old post showed as solved so I'm asking here:Any update on UHD for NOW/various channels on EE Apple TV 4K?Also, I've found that live sport has quite a delay compared with Sky Q - I certainly get text alerts of a goal around a minute before the gam...
Why cant i reach sales team!!??
Why does it take 5 days to get hold of anyone here?!?!No reply to emails....sit on hold on a call all day and nobody answering!What a **bleep** show, thought you would want the business
