Community Activity

URGENT: EE Content Control: Whitelist our website domain

Dear EE Team,We are saas based company which provides web based software for Interactive Demo Building more details at:  https://www.storylane.ioWe observe that our various UK based customers, who are on EE network, are not being able to access our o...

storylane by Investigator
  • 383 Views
  • 13 replies
  • 0 Helpful

Flashing green

Hi please see above photo. The green light flashing for couple sec and then stay start but then again start flashing and again and again. I have tried everything. Unplug and plug in again. No help. Power off. Wait 10mins. Power on again. With no luc...

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Resolved! Wifi plus flashing orange

I have connected a new router but when trying to connect the wifi plus it just flashes orange but does nothing else. Please help.

DC17148 by Investigator
  • 55 Views
  • 5 replies
  • 2 Helpful

Webchat

Hello, trying to access webchat in the app but it’s not working. Is there not a webchat online?Thanks. 

Help24 by Investigator
  • 67 Views
  • 10 replies
  • 0 Helpful

Discovery + issues

I have recently joined EE and included in my basic entertainment package is Discovery +. I had this when I was with Sky up to joining EE. I have got everything else working, but having issues with this app on the tv. I can login no problem from my ph...

DLCur by Explorer
  • 30 Views
  • 2 replies
  • 0 Helpful

can't view monthly packs

Hi, i simply can't view any packs. when i view packs webpage  either from website or app it shows me error with _Packs ErrorWe're working on fixing this page. In the meantime, find help at ee.co.uk/help

Abir007 by Explorer
  • 25 Views
  • 3 replies
  • 0 Helpful

PACK10

I want to add a extra add ons, so I can use data in Europe. I accidentally pressed the wrong pack which is PACK10.This isn't Euro data, this just changes my subscription. I haven't pressed 'YES' to buy the pack.How do I cancel this text alert so I ca...

Issue with Calling Greece While Roaming in the US

I’m currently roaming in the United States and have the international roaming add-on active on my account. When I first arrived, I was able to make calls to Greece without any issues. However, starting the following day, I’ve been unable to connect c...

Elina_K by Investigator
  • 29 Views
  • 5 replies
  • 0 Helpful