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Community Activity
URGENT: EE Content Control: Whitelist our website domain
Dear EE Team,We are saas based company which provides web based software for Interactive Demo Building more details at: https://www.storylane.ioWe observe that our various UK based customers, who are on EE network, are not being able to access our o...
My Wi-Fi has become unbearably slow since yesterday
I have 1Gb speeds to the Smart Pro hub, and I have 2 Smart Extenders. Everything has been great for the last few months, until today.I was getting 500-600Mbps on my iPhone and other devices in the rooms where the extenders are located. Today, one o...
Unable to make calls whilst abroad
I'm in the same situation as this. Arrived in Brisbane on Monday morning. Roam Abroad pass is active (text received to confirm) and am able to use data and receive texts without problem. As soon ad I want to make s call however, to either UK or Aus n...
iPhone 16 Pro Max 1TB on back order?
Hi, I ordered a pro max 16 1TB in natural titanium today and the sales operator said it would be delivered tomorrow, I arranged with work to take the day off to be home for the delivery but it says - your back order is confirmed and I’m wondering why...
Webchat
Hello, trying to access webchat in the app but it’s not working. Is there not a webchat online?Thanks.
Smart Hybrid Connect connected to router but the three bars are flashing red.
I am a new EE customer, BB works but the Smart Hybrid Connect is paired to the route but the three bars are flashing red. I have moved around the house and it is in the best possible position for 4g.
Broadband switch
How long will it take to complete switch over after install got my old supplier (virgin) to send me final bill. Do I need to contact old supplier?
Resolved! Top up
@I bought a top up voucher but I have no data to top send a message to 150. How can I use the voucher
EE Blocking Website on 4G
Hi there,Our website - www.stagweb.co.uk - won't load on EE mobile data for some people. We believe that content lock is restricting our site, but it's not affecting any of our competitors in our niche. Is it possible to get it reviewed and allowed f...
Resolved! Contact for potential EE sponsorship
Hello, Is there a contact email at EE in regards to EE potentially sponsoring an event/festival?Thanks for your time
