Community Activity

4G Mini Mobile Wifi

I bought a 4G Mini Mobile Wifi, EE Unlocked PAYG router to take on holidays. The EE sim I was sold for it is actually for a mobile. I now seem to have a monthly contract instead of PAYG. Also the router won't add to EE website, and the type isn't sho...

MrsAnneK by Explorer
  • 36 Views
  • 5 replies
  • 1 Helpful

EE/BT Blocking access to mail.micloud19.com

Hi,  I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider.  It gets immediately blocked and says to check the proxy and firewall settings.   The onl...

Gill98 by Investigator
  • 107 Views
  • 14 replies
  • 2 Helpful

Phone order

I ordered a new monthly pay phone. I didn't get an email. So can't track it or if the order went though. 

Apple Watch Data Plan

Just wanted to add a data plan to my wife’s watch, I gave up in the end to much hoop jumping and faffing aboutnot my loss thank you

Wired connection slow to connect

When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established.  Reliability and speed are excellent when connected but I did not experience this lag when I was pr...

Neil0 by Explorer
  • 3231 Views
  • 59 replies
  • 11 Helpful

NHS discount

I’ve spoken to EE and said I can add on nhs discount if I order an upgrade online. But I can’t do it, can anyone help? 

Gemz8 by Explorer
  • 11 Views
  • 1 replies
  • 0 Helpful

Billing

Why can’t I view my bill. I receive texts and emails each month telling me I can now view my bill but I am unable to reach it until the money is taken . Anyone else have this issue on the app

Dunc27 by Visitor
  • 9 Views
  • 0 replies
  • 0 Helpful

Add to Plan - Samsung tv

Hi All,  Just wondered if anyone could help me as EE & Samsung aren't! I got a Samsung tv at the end of September 2024. From the start of October the Tv started making a loud crackling noise (on every channel) and now the sound goes completely up to ...

Hays2710 by Contributor
  • 726 Views
  • 17 replies
  • 5 Helpful