Community Activity
Resolved! I have no photo ID what other forms of ID will EE accept?
I have an appointment in store but need ID the person on the phone said they would accept other forms of ID but I forgot to ask what kind. Any help would be gratefully appreciated.
Why are the offices closed? I need to pay before midnight tonight
All 150 options just say this office is now closed. I'm on a special plan where I need to pay before midnight on the 15th. Why advertise everywhere I can call til 9pm? I've tried via the app and via 150.Just posting for evidence tomorrow and hopeful...
4G Mini Mobile Wifi
I bought a 4G Mini Mobile Wifi, EE Unlocked PAYG router to take on holidays. The EE sim I was sold for it is actually for a mobile. I now seem to have a monthly contract instead of PAYG. Also the router won't add to EE website, and the type isn't sho...
EE/BT Blocking access to mail.micloud19.com
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
Phone order
I ordered a new monthly pay phone. I didn't get an email. So can't track it or if the order went though.
Apple Watch Data Plan
Just wanted to add a data plan to my wife’s watch, I gave up in the end to much hoop jumping and faffing aboutnot my loss thank you
Wired connection slow to connect
When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established. Reliability and speed are excellent when connected but I did not experience this lag when I was pr...
NHS discount
I’ve spoken to EE and said I can add on nhs discount if I order an upgrade online. But I can’t do it, can anyone help?
Billing
Why can’t I view my bill. I receive texts and emails each month telling me I can now view my bill but I am unable to reach it until the money is taken . Anyone else have this issue on the app
Add to Plan - Samsung tv
Hi All, Just wondered if anyone could help me as EE & Samsung aren't! I got a Samsung tv at the end of September 2024. From the start of October the Tv started making a loud crackling noise (on every channel) and now the sound goes completely up to ...