The EE Community

Making and receiving calls while abroad

Hi,I have purchased a roaming pass for 7 days and upgraded my phone plan to indclude roaming which will take place on 26th April. I am currently in Australia and though my wifi is working I am unable to make or receive calls, but can receive text. I ...

No A/c No. No Netflix and Now access. Terrible Customer Service.

Where do I begin ! Since being moved from BT to EE, nothing but problems. Wi-fi keeps dropping off, even after an alleged fault rectified and an engineer coming out.Swapped to the Entertainment package in March and no welcome "Thanks for choosing EE"...

Phone contract

Hi. I ordered a phone from EE online and they took money from my phone but then I got a message saying it didn’t go through even though the money went through. How can I fix this? The online chat on the app doesn’t work for me thank you  

Re: Making and receiving calls while abroad

Iv got the same problem. No way to contact EE as can’t make calls! I’m connected to Optus network in Australia, roaming on etc. just can’t make calls

Data

Cannot view my EE Broadband account or bill after switching from BT

I suspect I am one of many but here goes hoping adding this entry may make someone in EE take notice. I have been a EE mobile customer since May 24 when I switched from BT Mobile. This year I switched from BT Broadband to EE and my broadband was acti...

Phone not charging

I have an Iphone 15 Pro that does not charge with any cable but will charge by wireless means via a pad, this is not always available to me, is there a way to sort this issue or am I stuck until my contract runs out? Im 13 months into a 24 month cont...

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I"ve paid for 30 days to connect to a local hotspot.I use my android phone and windows laptop and I have Roboform for all my passwords. It works most of the time but disconnects every 20 or so minutes so I have to log back in over and over again on b...

trying to get a little more data. Phoned up and was

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