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Resolved! Problems reconnecting to ee network when abroad
I'm abroad and been using a local SIM2, tried to switch back to my EE SIM1 and it seems to connect to the network ok with data and text working but I cannot make any voice calls on the mobile. Is there a settings change required? I have removed the ...
Factory reset
My tv guide went blank and after trying some restarts I thought my only option would be a full reset. However the resetting you box message has come up and nothing else is happening. The message is just sitting there and the box is not restarting
Do I still need Hullomail?
I've been using Hullomail with Samsung phones since the mid 2010s when I switched from Apple to Android and discovered to my shock that Visual Voicemail wasn't a thing on Android..With Hullomail's message transcription I hardly ever even listen to ...
iPhone 17 Wait time
So I placed an order for the IPhone 17 on the 31/10 and over two weeks on I haven’t received anything. I’ve called a couple times and I’m not getting much information from EE. As far as EE are aware, the order has been fulfilled and there’s nothing o...
Incorrect requests for returned equipment
I recently upgraded from BT to EE so have equipment ready to return. But every email chaser has double the number of tv boxes due for return (four rather than two). I’ve called twice and they say they have amended it but still the email requests are ...
Game Pass
Has anybody had problems receiving their game pass activation email ?? I’ve been with EE since October 6 and still not receive the game pass activation email, 3phone cal over the last 5 weeks making inquiries and it now seems I’ll have to make a 4th ...
Memory issues
Hi - being a technophobe I wondered if someone could help me please?I currently have an Oppo Find X5 Lite (256GB) and it’s forever telling me that it can’t save - “upload paused due to lack of storage”When I go into clean up it’s photos and videos th...
Resolved! SIM card activation
First SIM went missing in the post; second SIM card had a different number, not the phone number it told me it should be, wasn't getting signal tho at some point got five random texts that were obviously for someone else.So third SIM received, trying...
EE nhs perk code not working
I have generate 3 perk codes for nhs. None are working on my update for a flex pay 24 month contract. There are no other discounts added. I have tried pasting and typing it in on mobile and desktop. Call centre were unable to say why not working. I h...
Resolved! Error 007 - Can't activate Apple Watch data on Essentials Plus
Hello,I activated an Unlimited Essentials Plus monthly contract on Friday, specifically for the EU roaming and Apple Watch data that are advertised as included.The eSIM activated fine on my iPhone, but when I try to set up my Apple Watch, I get error...
