Community Activity

Do I still need Hullomail?

I've been using Hullomail  with Samsung phones  since the mid 2010s when I switched from Apple to Android and discovered to my shock that Visual Voicemail wasn't a thing on Android..With Hullomail's message transcription I hardly ever even listen to ...

Bill

Hi there,I recently got my phone and have paid my initial bill but now it’s asking me to pay a new bill and when i check it, it says it’s due in december, but keeps charging me even though my regular bills don’t come till near the end of the month. 

JibranA by Visitor
  • 1 Views
  • 0 replies
  • 0 Helpful

Resolved! Google pixel rewards 2025

Hi, I upgraded my phone on the 27th Oct. Just gone to do the free rewards the Google buds and Chromebook it says I'm not eligible and must be between 30th sept and 30th Oct??? Am I missing something???

Coverage in Bayswater

Update: 22 October 2025 For the first location, we have had designs approved for the mast and have submitted a planning application as part of the high-rise building regulations. Pending a positive outcome from the planning application, we can star...

Leanne_T by EE Community Support Team
  • 14328 Views
  • 47 replies
  • 11 Helpful

Resolved! Factory reset

My tv guide went blank and after trying some restarts I thought my only option would be a full reset. However the resetting you  box message has come up and nothing else is happening. The message is just sitting there and the box is not restarting

Neil8568 by Investigator
  • 42 Views
  • 3 replies
  • 1 Helpful

Resolved! Problems reconnecting to ee network when abroad

I'm abroad and been using a local SIM2, tried to switch back to my EE SIM1 and it seems to connect to the network ok with data and text working but I cannot make any voice calls on the mobile. Is there a settings change required?  I have removed the ...

Gordon250 by Investigator
  • 462 Views
  • 20 replies
  • 7 Helpful

iPhone 17 Wait time

So I placed an order for the IPhone 17 on the 31/10 and over two weeks on I haven’t received anything. I’ve called a couple times and I’m not getting much information from EE. As far as EE are aware, the order has been fulfilled and there’s nothing o...

Cmc98 by Explorer
  • 9 Views
  • 0 replies
  • 0 Helpful

Incorrect requests for returned equipment

I recently upgraded from BT to EE so have equipment ready to return. But every email chaser has double the number of tv boxes due for return (four rather than two). I’ve called twice and they say they have amended it but still the email requests are ...

Game Pass

Has anybody had problems receiving their game pass activation email ?? I’ve been with EE since October 6 and still not receive the game pass activation email, 3phone cal over the last 5 weeks making inquiries and it now seems I’ll have to make a 4th ...

Pageppg by Investigator
  • 85 Views
  • 5 replies
  • 0 Helpful

Memory issues

Hi - being a technophobe I wondered if someone could help me please?I currently have an Oppo Find X5 Lite (256GB) and it’s forever telling me that it can’t save - “upload paused due to lack of storage”When I go into clean up it’s photos and videos th...