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Resolved! Transfer PAYG credit to a plan
I've just topped up a new PAYG SIM with £10 of credit, but realised I should have set it up on a £10pm plan instead (i want to use it in an old mobile wifi dongle for data only. How can I use my credit against the plan?
Cannot speak to anyone
What is going on? I urgently need to speak to someone and I am massively frustrated. I am convinced I have been hung up on when being connected. This has happened 3 times in the last hour. I would give up only this is an urgent matter. Now the record...
Out of contract
Hi, The terms for my contract finished October 2024, I was on 12months £12 for 10gb (13.78 now with increases). I have just received a text saying as of August 21st I will be changing to a 30 day rolling contract, 25gb for £18, unless I click a link ...
It seems I am having exactly same issues
Hi, was you problem resolved? It seems I am having exactly same issues! thanks
Help me
Hi, I topped up my EE account, and I already have an active plan, but my mobile data is not working. Can you help me?I have an active pack that is valid for a half month, but I can’t access the internet. Could I check if my line is suspended or block...
Help
I have just seen I have a bill form we from my bank but my mobile is with 3 and my broadband is with bt so why is this happening can someone help me please
Billing/Plan Details on App
Hi thereWhere on the app can I see my current plan? I’ve looked everywhere and can’t find the details of how much I pay monthly, what offers/upgrades I’m eligible for, etc.I've been with EE for 20 years or so (since they were Orange), and am only now...
Tablet delivered with broken seal
Hello I have just agreed to a Broadband , TV and phone contract with EE.As part of the deal I was given a Samsung Galaxy Tablet.When the Tablet arrived the seal was broken and the box was torn.After a few phone calls I was given a link to contact E...
Resolved! Unlock 18+ content
How I can unlock 18+ content
EE/BT Blocking access to mail.micloud19.com
Hi, I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider. It gets immediately blocked and says to check the proxy and firewall settings. The onl...
