Community Activity

TNT sports activation 😡😡😡

I tried to activate TNT sports (my inclusive extra) in June last year, and spent ages back and forth with customer services all because the link below just to validate myself doesn’t work (http://ee.co.uk/tntsports).It takes you to an authentication ...

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can't connect to cctv camera

hi,just changed from Plusnet to EE and got  a new router. I have a cctv camera which connects to the wifi and internet through a wifi extender (it doesn't have a good enough signal to connect direct to the router). It used to work fully through the P...

Cannot speak to anyone

What is going on? I urgently need to speak to someone and I am massively frustrated. I am convinced I have been hung up on when being connected. This has happened 3 times in the last hour. I would give up only this is an urgent matter. Now the record...

ogshead by Investigator
  • 54 Views
  • 5 replies
  • 1 Helpful

EE in-store Repair Costs

Morning,Does anyone know what EE charge for the in-store same day repair to replace the back glass panel on an iPhone 16 Pro Max?All I can see on the website is the cost to repair the main screen or replace the battery and I’m just going round in cir...

mdnn85 by Investigator
  • 3 Views
  • 0 replies
  • 0 Helpful

Xperia

Hi.  Does anyone know if EE are supplying Sony Xperia phones now?  I want to upgrade my current Xperia, but can't find any Sony phones to select.Thanks.

Tablet delivered with broken seal

Hello I have just agreed to a Broadband , TV and phone contract with EE.As part of the deal I was given a  Samsung Galaxy Tablet.When the Tablet arrived the seal was broken and the box was torn.After a few phone calls  I was given a link to contact E...

NHS Perk code not working

Hi there, I am trying to upgrade to a new iPhone and my EE perk code won’t be accepted online, keeps showing an error message saying it can’t be used with discounted plans. I have called EE and they confirmed the plan I am trying to select isn’t curr...

Resolved! Returning kit

Hi there I've just received a bill of 85 pounds today saying ee haven't received their broadband kit when I sent it away months ago i even recieved a 85 pound cheque few months ago so I assumed it was fine and well clearly that's not the case I didn'...

Rossd117 by Visitor
  • 763 Views
  • 14 replies
  • 2 Helpful

Data not rolled over

Hi, I've just switched from a £10 plan with 8GB of data to a £5 plan (250MB) and as I had only used about 2.5GB I was expecting to recieve about 5.5GB of rollover data, but nothing has come through. I have had the data rollover on this swap on previo...

MW-M by Explorer
  • 35 Views
  • 2 replies
  • 0 Helpful

EE/BT Blocking access to mail.micloud19.com

Hi,  I have called in a few times to try and get this resolved, to no avail.I can not access my work emails (outlook) on my home computer with EE as a provider.  It gets immediately blocked and says to check the proxy and firewall settings.   The onl...

Gill98 by Investigator
  • 316 Views
  • 28 replies
  • 7 Helpful