The EE Community

Unlimited Full Works/ for iPhone

Was looking at “Unlimited full works” sim deal so I can get Xbox game pass included. Until I noticed the “Unlimited Full Works for iPhone” does not include game pass. Currently on iPhone 14 and now confused if I can still get the Unlimited Full Works...

Need urgent refund but phone lines down

Agreed with EE that my direct debit was cancelled and I’d pay on the phone on 28th payday. Also was promised an immediate refund for international roaming which was tried unsuccessfully by customer service to resolve my 4G internet not working.Just w...

Apple Watch Delivery

Hey allOrdered a new Apple Watch Series 10 earlier in the week.  I thought "well, wife is home, she can take delivery for me".  Well, unknown to me, DPD tried to deliver today.  Wife calls "what's the code for delivery"?  "What code"? I ask.  Well, t...

Unable to access the account in EE app or website

I cannot access to see my bill and make a payment online or via 150

Unable to make or receive calls on my mobile.

I paid my bill on 16 July but EE r saying I haven’t paid

I paid my bill on 16 July but you r saying I haven’t and I can’t phone out

Live chat

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...

Masts in Clapham

I made the mistake of joining this network a month ago. Since I hen I've been gaslight high up and low down, I've often been refused customer service because I refused to factory reset my phone too.So the masts in the area seems to be no longer worki...

Positive Feedback

I’m struggling to find where to leave positive feedback for an engineer who visited me recently to rectify a broadband issue. If anyone could point me in the right direction that would be great  Thanks