The EE Community

I don’t know pending bill

Moving soon and EE does not show on my postcode.

Long story short, the missus and I have had to move and our daughter is also getting her own place above our new one.She checked to see if she could get EE Broadband and her door number does not come up on the list. But others do.When looking, our do...

Missing data

Iv payed my bill and I seem to have no data even though I have paid the bill. Iv restarted my phone 4 times to make sure it wasn’t my phone messing around but I still have no data 

2nd order initial fee of £30 paid for iPhone 16 pro black but order number not

How do I block numbers to my landline phone?

How do I block numbers to my landline phone. When I try via the EE web site it says that the page cannot be found. I have used it in the past.

Roaming in USA

Hi, I've added the Roam Abroad Pass, and made sure I have removed my spend cap, but I am still unable to use specific services such as Uber while I'm on 4G. It is allowing me to send messages via WhatsApp, and check services such as the news, however...

Phoning uk from abroad

I am currently on holiday in Barbados and trying to ring home in the UK. My husband and daughter both have phones linked to my account and none of us can make calls. My husbands worked 2 days ago but now none of us can call. We have tried buying the ...

EE is not accepting my payment and my bill is now overdue

I've tried repeatedly to pay this bill on EE's website on multiple devices and with multiple cards and it keeps just saying that the service is not available. Now my bill is overdue and there seems to be nobody who can help me. It is incredibly frust...

No broadband after power cut

We had a power cut this morning and since then I can't reconnect our WiFi. I've tried all restarts including factory reset but it just has a green light and every 30 seconds or so a quick white flash then back to green. Can anyone help please?