Community Activity
To set up a broadband but I can’t plug into master socket
I get a EE hub sent to my place now, and I found there is a master socket in my place. But I can't plug broadband into the master socket at home because the connector type doesn't match. What should I do?
Cancelled order
Hi from EE. We've cancelled your order XKO********* - we'll refund anything you've paid upfront in the next 10 working days. [Mod edit - removed order number]
Still no online chat option in app
Anyone else still not have the online option in the app?I have been waiting since April to get this sorted and still no service showing.
order
Hi I ordered a phone on 12th July and How long do I have to wait for the approval? sms or email ?
I would like to check
I would like to check my place [Mod edit: moved into new thread and add title]
EE wi-fi hotspot
Out and about in Dorset recently, I saw that an EE wi-fi hotspot appeared in my wi-fi connection field -see photo.I tried to connect to it but had no luck. Am I allowed to connect ? I am an EE customer PAYG customer....paying the princely sum of £1...
Messages
I can receive messages.
Resolved! Previous bills
How do i find copies of my previous bills
Incredibly Poor Customer Service and Unreasonable Price Hikes. Leaving ASAP
Hi,I just felt I needed to say something after my recent very poor experience with EE. These are the issues I recently faced:I am a back end web developer, a real techie, but I found it very hard to figure out how to actually speak to someone at EE...
An absolute joke
EE is a scam, they've been charging an extra £35 a month for the past year for a phone that's been paid off. If you miss a single message from them that's the repercussion. They refused to offer a full refund, glad we could donate to a useless charit...