Community Activity

TNT Sports Ultimate UHD 4K on Apple TV 4K

Apologies if this question has been asked elsewhere or the answer is just staring me in the face but I've had a search through some forums but unable to find a clear solution.I have the full works TV package with EE while using the Apple TV 4K provid...

Breach of contract terms ? No TV for four weeks

I wonder if anyone can offer any advice. My elderly parents who are customers/victims of BT/ee have had no television for nearly four weeks. We have spent many hours on the phone to EE, performed countless checks again and again. They have had one vi...

Eu data roaming pack

I was sent a message to switch on my phone and would recieve a text to either buy a data roaming pack or pay for data daily.I have chose ROAMPACK10 and now it says that I didn't switch on data roaming at home, so it cannot connect?? Did I know or not...

EE Fault reporting - and endless loop

I have poor performance on broadband - self testing shows 5Mb or less and similarly poor upload.Text HELP as instructed,  'We're running tests,...' Then ... 'we need to send an engineer... we'll book an appointment automatically'Then  ... 'We can't m...

RobinS49 by Investigator
  • 18 Views
  • 2 replies
  • 0 Helpful

Smart Hub SH31B ERR_SSL_Protocol_Error

I have an EE Smart Hub SH31B and have had no end of issues with it.I have three android devices two Tablets and a phone none of which can access the internet via the hubAll will connect to the Hub but not the internetAll I get is "cannot provide secu...

HughPB by Investigator
  • 20 Views
  • 3 replies
  • 0 Helpful

Online Gaming on PC

I've recently moved to EE broadband from Sky. I cannot seem to connect to online games, connection error, yet I have an internet connection. I use an Ethernet cable via a powerline adapter. I've checked firewall to see if I my games have access throu...

MatRid by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful