Devices

Visual Voicemail on Samsung

We’re excited to announce that Android Visual Voicemail is now available on Samsung devices! Say goodbye to dialling in and hello to convenience.View your voicemails in a list, no more guessing who called.Play messages in any order, skip straight to ...

Full Works Plan and Apple Watch

HiI have just upgraded to a sim only full works plan which will come into effect on 4/1/26. I understand you can share data with your Apple Watch. However I’m currently paying £7 a month for a rolling month watch plan. Do I need to call to cancel thi...

MCK code

I just tried to enter an unlock code for several times after it failed to accept my unlock code... and ask to enter MCK code. What is the MCK code? thanks

Resolved! Two apple watch data plans with same mobile device plan.

Can I have two apple watches, each with their own mobile plans and with the same iPhone mobile plan? If so, do the watches seamlessly link when either is in use with the phone so that they accept and make calls from my mobile number?

Blacklisted s25 ultra

I understand that my S25 Ultra has been blacklisted from the EE network, and I am currently arranging a payment plan with a debt collection agency. I'm inquiring whether it is possible to use my device with alternative SIM cards. I experienced severa...

Phone has not been delivered

I ordered a phone on Saturday and will waiting for delivery. How long does it take?

Resolved! Trying to cancel my smart watch but the app has changed and i cant find out how

I was persuaded to add a smart watch to my contract to apparently save money...this has not been the case. I have waited 2 years for the contract to end. I am searching the website to find a way to cancel it but I cant..any help please.

Resolved! Ported number but iPhone won’t change

Hey all. I’ve received a text from EE saying my old number has successfully ported over from my old phone. I can ring people and it shows the correct number. people who ring me on the correct number I can get these calls. However my iPhone displays t...

Resolved! 17 Pro Max 1bt

I bought the iPhone 17 Pro Max orange 1bt on November 20, it was informed at the time of purchase that I could pick it up in up to 3 days, but with all these late complaints I would like to know when I will pick up my cell phone at the store?

Missing laptop

I recently took out a contract and was supposed to receive a laptop with the phone. That never arrived. Then I was advised that I need a code to order it. No idea where I am supposed to get this code or how to claim the laptop when I do.