Mobile Services

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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

6535 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2610 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

5690 Posts

Roaming

A place to ask questions and share tips about using your phone abroad.

1711 Posts

Activity in Mobile Services

Resolved! Roaming in the Faroe Islands?

Roaming in the Faroe Islands, Web site and app says 7 Day pass £30, text 150 says £26.50. Last year (2025) was £25 so £26.50 makes sense. £30 would be a 25% increase. Anyone know which is correct?

Dode_ by Established Contributor
  • 27 Views
  • 3 replies
  • 2 Helpful

Resolved! URGENT new mast site found for HU16

EE removed a mast in Cottingham, East Yorkshire in December, since the landowner no longer wanted a mast on their property.This has left many EE customers with no signal whatsoever and I presume that EE are in need of a new site.As the local Ward Cou...

Cllr_Phil by Investigator
  • 212 Views
  • 5 replies
  • 2 Helpful

Resolved! How do I contact ee for help with my account???

I have tried and tried and I just cannot work it out. There is no email to send to, the online chat feature seems to have been removed. If I call 150 it sends me a text with a link to an error page (I've tried like 10 times and it's just the same. Is...

majora31 by Investigator
  • 12860 Views
  • 9 replies
  • 1 Helpful

Mobile Data Is Not Available During This Call

Recently I've started receiving an error stating "Mobile Data Is Not Available During This Call".However ever since upgrading my tariff to an All-rounder tariff back in October I've found that my signal and data speeds seem to have decreased and gott...

Patty37 by Contributor
  • 69 Views
  • 3 replies
  • 0 Helpful

Breathing space but cut off

I am currently on Breathing Space and EE are aware of this, however they have cut off all my devices today. I have tried to chat with them and have waited for over 2 hours to hear back from them. I can't call them or text them for a call back. Nothin...

Neard by Visitor
  • 50 Views
  • 1 replies
  • 0 Helpful

Resolved! Gambling website

Hello, my ee mobile data wont allow me on gambling websites including the lottery website, how can this block be prevented? I've checked all my settings on my samsung a56 phone and nothing seems to be working

Mhilts88 by Visitor
  • 8427 Views
  • 9 replies
  • 6 Helpful

How to get my old number?

Hello, I recently lost my EE number and am trying to get it back. I am unable to physically go into a store but my relative was told in store that I can order a new one online and request my old number. How do I do this? I do not believe it has been ...

munix by Investigator
  • 43 Views
  • 1 replies
  • 0 Helpful

Why does wifi calling come and go?

Not sure if this is the right forum. Here in the Western Isles we've been without our EE mobile service in the area for a week now. I have wifi (thank you starlink) but although wi-fi calling is enabled on my phone it seems to come and go, even thoug...

davgp by Investigator
  • 41 Views
  • 1 replies
  • 0 Helpful