Mobile Services

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Mobile Network discussions

Discussion about mobile networks

3063 Posts

Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

6535 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2610 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

5690 Posts

Roaming

A place to ask questions and share tips about using your phone abroad.

1711 Posts

How do I find out if my old mobile number is still available.

Hi, Was wondering if anyone could help me. I am trying to find out if my old payg mobile number is still available. I am trying to logging to an account and the verification code is stating will be sent to old mobile number. It will not allow me to u...

Resolved! Roaming in the Faroe Islands?

Roaming in the Faroe Islands, Web site and app says 7 Day pass £30, text 150 says £26.50. Last year (2025) was £25 so £26.50 makes sense. £30 would be a 25% increase. Anyone know which is correct?

Re: Calls keep failing

My calls are kept fail

Resolved! URGENT new mast site found for HU16

EE removed a mast in Cottingham, East Yorkshire in December, since the landowner no longer wanted a mast on their property.This has left many EE customers with no signal whatsoever and I presume that EE are in need of a new site.As the local Ward Cou...

Resolved! How do I contact ee for help with my account???

I have tried and tried and I just cannot work it out. There is no email to send to, the online chat feature seems to have been removed. If I call 150 it sends me a text with a link to an error page (I've tried like 10 times and it's just the same. Is...

Mobile Data Is Not Available During This Call

Recently I've started receiving an error stating "Mobile Data Is Not Available During This Call".However ever since upgrading my tariff to an All-rounder tariff back in October I've found that my signal and data speeds seem to have decreased and gott...

Breathing space but cut off

I am currently on Breathing Space and EE are aware of this, however they have cut off all my devices today. I have tried to chat with them and have waited for over 2 hours to hear back from them. I can't call them or text them for a call back. Nothin...

Resolved! Gambling website

Hello, my ee mobile data wont allow me on gambling websites including the lottery website, how can this block be prevented? I've checked all my settings on my samsung a56 phone and nothing seems to be working

How to get my old number?

Hello, I recently lost my EE number and am trying to get it back. I am unable to physically go into a store but my relative was told in store that I can order a new one online and request my old number. How do I do this? I do not believe it has been ...

Why does wifi calling come and go?

Not sure if this is the right forum. Here in the Western Isles we've been without our EE mobile service in the area for a week now. I have wifi (thank you starlink) but although wi-fi calling is enabled on my phone it seems to come and go, even thoug...