EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
  • 3968 Views
  • 0 replies
  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 5734 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

Login.png Login 2.png Login 3.png Register 1.png
Sean_D by Former EE Community Manager
  • 8520 Views
  • 0 replies
  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

first steps badge.PNG familiar face badge.PNG helping hand.PNG Badges.png
Sean_D by Former EE Community Manager
  • 10641 Views
  • 0 replies
  • 74 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 9549 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 8920 Views
  • 0 replies
  • 9 Helpful

EE Community Account Lost

My username on EE community is@Rky  but today login didn’t work and EE has created a new account as @RKYadav  How can I get my old account back?Email address is same but forgot password process has not sent any email. EE team can you please help on t...

RKYadav by Contributor
  • 191 Views
  • 7 replies
  • 0 Helpful

I’ve got an unwanted badge 🤨

So I complain about the app and I get a badge for being helpful instead of a response from EE the app needs to be completely remodelled… it seems it’s main use is advertising anyway..perhaps this could be done in the small hours of the night instead ...

Tuss by Investigator
  • 75 Views
  • 2 replies
  • 0 Helpful

Charity Donation

SirIn May I will be doing the Walk 100 Miles In May For Prostate Cancer  and was wondering if EE would contribute towards it.I asked in the Grantham store and they suggested I contact  you.Tony

Tonee11 by Visitor
  • 34 Views
  • 1 replies
  • 0 Helpful

Resolved! Pensions

HiI'm a previous employee (2010-2014). Would someone be able to contact me regarding my pension plan please?Many thanksKatheine

Resolved! Badge notification emails

Is there a way of turning off the email notification for earning a new community badge?1)   My email is busy enough as it is and I prefer it for relevant communications;2)   I am running out of room on my Space Cadet uniform for new badges. What with...

Resolved! Can't access the forum FAQs

I am new to EE and have been looking through the community site.Having read the EE Community How to Guide there is a link at the bottom for Forum FAQs but clicking on it results in a request to enter my username and password which are rejected - it a...