EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
  • 3623 Views
  • 0 replies
  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 5258 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

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Sean_D by Former EE Community Manager
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  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

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Sean_D by Former EE Community Manager
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  • 74 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 9234 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 8474 Views
  • 0 replies
  • 8 Helpful

32 year long customer :)

MorningCan you share Any info on EE access to Wembley for Harry Styles 2026.Could do with some VIP reward / or purchase priority - cheeky customer since 1994.Thank youPenny

Resolved! TPI Agreement

Hello EE  is it possible that we could get a TPI Agreement with EE on Mobiles  Best Regards  [Mod edit: personal details removed]

Resolved! HR

Hi I’m an employee at EE I’m looking for the HR details for a reference for my property. Where can I find this please?

Customer service non existant

Read moreHave been told that they would look for any problems remotely and tech would text me results....... nothing !!!  Tried to contact again 4 hours later, again went round in circles until finally told again they were exceptionally busy and coul...

Dorcyp by Visitor
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  • 1 replies
  • 0 Helpful

Resolved! Bullied and mistreated at York store

I visited the EE store in York city centre this morning to enquire about broadband and mobile phone options. Unfortunately, I left feeling upset and disappointed by the service I received from a member of staff.While asking questions about an unlimit...

Brokat by Visitor
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  • 1 replies
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Resolved! Changing My Username

Hi, I want to change my username as my mother used to more or less control this account as I pay for my little sisters phone contract, but my mother passed away so I’ve taken over and would like to update the username.I don’t understand why we can’t ...

Pension Help

I work for EE between maybe 2014-2018. I contacted Scottish widows about my pension who told me it is now with Legal and General. I seem to be unable to locate it with them, and am looking to transfer it out.  Any help would be much appreciated!  Tha...

Richy137 by Explorer
  • 101 Views
  • 2 replies
  • 0 Helpful

Resolved! Community Terms and Conditions require updating

I believe the T&Cs need periodic review and probable updatehttps://community.ee.co.uk/t5/user/UserTermsOfServicePageegThe Forum is owned and operated by EE Limited (written as "we" or "EE" in these Terms of Service). We are registered in England and ...

zulu17 by Problem solver
  • 160 Views
  • 1 replies
  • 1 Helpful