EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
  • 4733 Views
  • 0 replies
  • 6 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 6680 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

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Sean_D by Former EE Community Manager
  • 9254 Views
  • 0 replies
  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

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Sean_D by Former EE Community Manager
  • 11329 Views
  • 0 replies
  • 74 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 10280 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 9786 Views
  • 0 replies
  • 10 Helpful

Resolved! Pension location

HiI worked for EE twice, once in 2013-2016 in a call centre and once in an EE shop 2016-2017.im trying to locate my pension provider during this employment.can you help?

Hshall36 by Visitor
  • 600 Views
  • 5 replies
  • 1 Helpful

I have the solution to street phone theft

Hello Everyone, I have the solution to street phone theft and it can be made by EE as a new product.This is my industry of expertise and it has been filed for a UK patent.If anyone would like to speak to me about this, feel free. 

Peter336 by Explorer
  • 47 Views
  • 2 replies
  • 0 Helpful

Resolved! Help with Recruitment process and assessment

 Hello, I recently applied for a job at EE and I went to check my applications 2 days later to the initial date and I noticed that it said “complete your assessments” however, I’ve been looking through my emails and through my profile and haven’t bee...

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Chels1907 by Investigator
  • 1822 Views
  • 7 replies
  • 4 Helpful

Resolved! Review

I’d like to leave/pass on review for an EE member of staff in the Braintree Essex store .. Harry was incredibly helpful with helping me set up an EE contract , and gave me all the information that I needed , would highly recommend and am very gratefu...

Resolved! EE interview done but no official response

I completed an online first interview consisting of written questions and video questions. I then received an AI insight on my written answers and confirmation that my interview had been received and I would have my videos assessed, assumably by a re...

Mary2404 by Visitor
  • 994 Views
  • 3 replies
  • 1 Helpful

Great customer service

I want to praise your employee Gareth from the Doncaster office today for his endless patience, professionalism, good humour and demeanour in helping me to solve a problem. I had spoken to a number of others over several days and many hours and faile...

Resolved! Pensions

HiI'm a previous employee (2010-2014). Would someone be able to contact me regarding my pension plan please?Many thanksKatheine

Help with recruitment process

Hi,I'm reaching out to check on the status of my Retail Advisor application. I completed and passed the Sapia online assessment back on July 18th, but I haven't received any updates or interview invite links since.My candidate portal currently shows ...

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