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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 6306 Views
  • 24 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 7616 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 23063 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 1485 Views
  • 2 replies
  • 5 Helpful

Television sound and vision problems

Since changing to EE from BT, I'm getting sound and vision problems on my Sony television.  I will be watching BBC Tv and suddenly my sound will begin to crackle and my picture will go off for a second and when it comes back, there is a delay between...

Aled404 by Visitor
  • 586 Views
  • 1 replies
  • 0 Helpful

Resolved! Accessing Deleted recordings

Hi, I accidentally deleted one of my recordings. Does anyone know if it's possible to recover deleted recordings on EE? Thanks in advance!

RSBSE10 by Explorer
  • 1652 Views
  • 2 replies
  • 0 Helpful

Resolved! Error yvm305

Hello,I have error code yvm305 with no tv channels at all my tv box pro is only letting me set up using an ariel, I don't have a tv ariel but it won't let me select the option to stream tv I have tried factory setting but still no option, please help...

Lisamw7 by Visitor
  • 749 Views
  • 1 replies
  • 1 Helpful

Sports channels

Hi,We recently joined EE and have received router, mini box and TV box.we have managed to set up wifi and the TV. We have Big Sport but can’t find any of the channels.Can anyone please help? TIA 

Dewsb by Visitor
  • 489 Views
  • 1 replies
  • 0 Helpful

Does EE TV replace my SKy? Does EETV Netflix only work on the TV?

I was told EETV was going to replace my SKY,  when i got a bundle from EE - EETV,  mobile phone, broadband and even Netflix,  so why is SKY still charging me? I can't get Netflix to work on my mobile either, apart from my TV. Someone please explain. ...

Maalut by Investigator
  • 1011 Views
  • 1 replies
  • 1 Helpful

Tv mobile Remote

Hi all,  Just wondering how I use the mobile devices section to set up my mobile remote for me ee tv

EE TV Webtop player "You've reached your device limit".

Bought a new laptop from Curry's, used it this week, registered it to use on the EE TV webtop player and watched the Slovan Bratislava Vs. AC Milan match at 5.45. Got to 8pm the same night and was going to watch the Sporting CP Vs. Arzenal match, and...

Rylow95 by Explorer
  • 689 Views
  • 3 replies
  • 0 Helpful

Poor connection.

I have been using ee for a while and getting all channels 9 including hd.tonight, 9pm perhaps due to stormy weather the signal has dropped and l cannot get any internet TVAdditionally there does not seem to be a technician l can contact This is reall...

Disappointed of Tunbridge Wells

I am not one to leave reviews however I am so disappointed with EE TV I have decided to do so .After being a reasonably happy Sky customer for a little over 20 years I decided to bite the bullet ,having grown tired of the constant price increases and...