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Flex your EE TV to catch all the hits on Netflix

Hi everyone, just wanted to let you know about some great content coming up this summer on Netflix, and how you can make the most of it with EE TV. Flex your EE TV package to catch all the hits on Netflix – it’s TV with the ultimate flex There's a h...

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Chrissy_G by EE Knowledge Specialist
  • 875 Views
  • 9 replies
  • 6 Helpful

Great news – Disney+ is now available on your EE TV Box Pro and Edge

Disney+ has arrived on EE TV Box Pro and EE TV Box Edge, bringing even more great entertainment together in one place.You’ll be able to access entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and Hulu. From much‑loved classic...

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Chrissy_G by EE Knowledge Specialist
  • 2064 Views
  • 4 replies
  • 13 Helpful

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 9850 Views
  • 25 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 10866 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 28794 Views
  • 83 replies
  • 26 Helpful

Resolved! EE TV error code AAU913

I can’t watch TV through my Apple TV 4K provided by EE. I am getting the error code AAU913. This has been working fine over the past month and today I turn it on to get this error. Internet is working fine and all other apps on the Apple TV 4K box ar...

eetv pro box has started groaning to itself

i have recently noticed that the eetv pro box is making a strange noise. it happens every 5-6 seconds and is almost like the HD spinning  for two seconds, then stopping, then repeating ad nauseum. it seems to function perfectly. is this something i s...

Poor Tv reception

Since getting a new router from EE, after enjoying a problem free service with BT, my TV reception is not great. When watching terrestrial channels the picture often pixelates. I don’t seem to have this problem if I watch through an app - e.g. BBC iP...

samgrievo by Investigator
  • 3279 Views
  • 7 replies
  • 4 Helpful

Subscribed TV Channels

Good morning,I am Mike and I have been with BT/EE, TV, since the beginning, mainly forsports, while surfing the Electronic Guide of the box, I find some anomalies,also when attempting to go to some channels.TNT sports channels, I can only watch on HD...

McSkirmish by Skilled Contributor
  • 3425 Views
  • 26 replies
  • 12 Helpful

YMV102 CODE

Hi Can anyone help we have just changed over to Ee about 6 weeks ago . Having to watch everything on catch up because signal here is awful.Today we can't get any apps. Restarted router, made sure all cables are in has anyone any ideas please

Mrs9 by Visitor
  • 574 Views
  • 1 replies
  • 2 Helpful

Apple TV

Hi I got  ee tv we got  main box and one mini box but we want a 3 one but we   Say at are  we can not have one because as Wilf is not good so what if I want on  apple   As o got Apple fone

Poor signal on Pro Box but good signal on Mini box

I'm pretty confused. We just signed up to EE TV a few days ago. Both boxes are connected by WiFi though I am looking to buy some Powerline adapters. The Pro Box is on the same floor as the router, probably about 5m away in a straight line with no wal...

mattybake by Investigator
  • 1722 Views
  • 5 replies
  • 1 Helpful

Resolved! Buying EE TV Box pro from retailer

I understand that the EE TV boxes remain the property of EE and have to be returned at the end of contract, or accrue a non return charge.It is also obvious that there are many 'new' boxes out there for sale on sites such as Ebay,  CEX, Cash Converte...

Neil5459 by Investigator
  • 9189 Views
  • 11 replies
  • 4 Helpful

Will EE TV Box Pro only work with Smart Hub routers?

Trying to replace my old BT TV Box, I've not had a subscription for about a decade, I just buy used BT boxes on ebay. Looking at EE/BT Box Pro on ebay to replace. There are two models: the older oval BT box and the new rectangular EE box. The EE site...