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Great news – Disney+ is now available on your EE TV Box Pro and Edge

Disney+ has arrived on EE TV Box Pro and EE TV Box Edge, bringing even more great entertainment together in one place.You’ll be able to access entertainment from Disney, Pixar, Marvel, Star Wars, National Geographic and Hulu. From much‑loved classic...

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Chrissy_G by EE Knowledge Specialist
  • 1730 Views
  • 4 replies
  • 13 Helpful

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 9056 Views
  • 25 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 10252 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 27549 Views
  • 83 replies
  • 26 Helpful

False advertising tv offer

So this is how EE treats loyal customers of 6+ years. I have ordered a tv on an offer for 1 quid initial payment and 18 pounds a month after that. Got confirmation email saying its on its way and then got a message to contact the support only to lear...

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EE TV channel 4 series Recordings

It is concerning that Channel 4 EETV EPG data is missing the necessary  data to schedule series recordings for upcoming programmes from I believe this Saturday morning onwards, If not corrected this will mean that customers existing series series rec...

zulu17 by Star Contributor
  • 1002 Views
  • 3 replies
  • 0 Helpful

ee remote not working

I received my ee tv box today, but I can’t seem to get it to work, my box is behind my tv ( we have a media wall ) would this affect the use of the box? any help would be greatly appreciated

MAG111 by Visitor
  • 702 Views
  • 2 replies
  • 6 Helpful

returns for BT and EE

HiI retried to add EE TV through my bt account  BT made complete hash of the order they cancel due to a system error and asked to place the order again. I did this received the tv box the next day, which I installed only to receive a message saying t...

Sound Problems

New to EE TV.  Samsung QN95C tv, Samsung Q600C Sound Bar, EE TV Pro Box. When I look at sound setting in the EE TV Pro Box the only options are stereo or surround! I don’t think I am getting any dolby Atmos etc. and I think the sound is PCM!

Apple TV instead of mini box

I have recently moved to ee broadband and tv, we got a mini box extra for the bedroom but the live tv sometimes freezes and  gives notice that connection has ben lost. my question am I able to buy another 4k Apple TV and put that in the bedroom inste...

Markd53 by Contributor
  • 3546 Views
  • 20 replies
  • 7 Helpful

Return of old BT box

I have recently renewed my contract as the BT box I had became faulty as it would not update. I am now EE. I sent the old one back via the post office, but I am receiving messages that it has not been received, I can not find my proof of postage and ...

Sofatnash by Investigator
  • 961 Views
  • 3 replies
  • 0 Helpful

Link EE Aplle TV Remote to Switch TV on

Is there a way to link the Remote of the EE Apple TV to be able to Switch my TV on and off without the need to use the TV remote.

Paul1762 by Investigator
  • 1176 Views
  • 5 replies
  • 1 Helpful