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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 6747 Views
  • 24 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 8042 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 23686 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 1595 Views
  • 2 replies
  • 5 Helpful

Resolved! Existing Discovery+ log-in via phone deal NOT working despite new tv package

Hello all - would love some advice re Discovery+ app issues.I previously accessed the app (with TNT Sport) via my EE phone package (free big screen add-on) - but now have a new phone deal with EE, which no longer includes the Discovery+ app add-onI h...

PhilKH by Investigator
  • 1416 Views
  • 12 replies
  • 8 Helpful

Resolved! Cannot Select from Channel Guide

I have  new TV Box Pro, and all of the Apps are working fine - all over Broadband with no aerial connection.I can see all of the channels on the Guide, and the list of programmes, but if a select a programme, I receive a black screen and then a IPC60...

Dmella by Investigator
  • 1338 Views
  • 7 replies
  • 3 Helpful

Resolved! How can I get a new tv box?

I have recently swapped over from BT broadband to EE. I was also a BT TV customer and have retained the Sports package with EE. It's been ages since my BT Pro box broke down and I just removed it from my setup and have it in storage for the day BT ev...

RobMU69 by Valued Contributor
  • 2251 Views
  • 2 replies
  • 3 Helpful

Why does EETV app it not let me watch anything?

I have the EE TV app and I see you can watch NOW channel on it but nothing shows up on the screen. It also says I'm not watching any channels at all on continue watching. Can you watch anything on this app apart from the few sports channels and renta...

duplicated action from button presses on the remote

Hi all,I have had an EE TV Box Pro (henceforth known as The Box) for a few weeks now and overall I am very pleased with how it works. I have set it up to receive via an aerial as that's the best option for my viewing habits.HOWEVER:I am already getti...

philipj451 by Established Contributor
  • 608 Views
  • 2 replies
  • 0 Helpful

Program keep going of

Why does my tv keep going of especially at the advert time, I have to turn everything off and start again sometime 3 or 4 times a program  

TNT Sports Ultimate UHD 4K on Apple TV 4K

Apologies if this question has been asked elsewhere or the answer is just staring me in the face but I've had a search through some forums but unable to find a clear solution.I have the full works TV package with EE while using the Apple TV 4K provid...

Miss-sold EE what can we do now? 5 months in

We had sky to with but for broadband. With fibre available BT sold us to move to EE."It's just the same as sky he said"We have ended up paying extra for itv and channel4 to be advertised free and even then still have to watch them.Told all be same as...

BH68 by Investigator
  • 1602 Views
  • 8 replies
  • 7 Helpful

Can’t add EETV due to having 1.6gb Fibre???

Just coming up to my renewal of sky, meaning they are about to double the price I pay, thought I’d look into EETV and figure out the different packages between the EETV Pro and EETV AppleTV, not been able to do this online, so popped into my local EE...

Tinbum73 by Established Contributor
  • 1375 Views
  • 3 replies
  • 4 Helpful