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Resolved! EPG Errors

Is there somewhere to report EPG errors?For the second time in just over a week channel 465 (TNT Sports Ultimate) isn't showing any programmes whilst in real life it is showing the Chelsea game. The other TNT Sports Ultimate channel (433, the non-HDR...

Richardr66 by Skilled Contributor
  • 417 Views
  • 1 replies
  • 1 Helpful

Charging for Netflix when it's not in my package.

Hello.  I paid for Netflix through my BT account, but when changing to EE after a month I was told Netflix was not part of my package anymore. I had to update my payment details through Netflix and started paying directly with them. However when I re...

tuttgarm by Investigator
  • 606 Views
  • 5 replies
  • 0 Helpful

Resolved! New Sports update

With sports package, do I have to take any action to upgrade to HD? If I take out Full sports package will Sky Sports be in HD, I took out broadband, phone and TV in October.

George205 by Investigator
  • 566 Views
  • 5 replies
  • 2 Helpful

Terrible service

My ee tv box keeps freezing. It just randomly stops working. This has to be the worst service.You can't even email someone to get help. Over the past week, I have had to reset my box at least twice a day. Netflix, Prime, my5, none of them will work.

Robss by Investigator
  • 463 Views
  • 5 replies
  • 0 Helpful

EE TV

HiI switched from BT in August to the EE solutions for broadband and TV.  The kit included 2 x WifI Plus devices and 1 each of the TV boxes.  After some initial teething troubles the solutions worked flawlessly apart from the EE app telling one WiFi ...

Turnbug51 by Contributor
  • 1302 Views
  • 12 replies
  • 3 Helpful

internet mode

Long time user firstly with BT TV and since early this year was switched over to EE TV, I've always used internet mode on my pro box with no issues, however last week the TV channels stopped working but the all apps work fine. After several phone cal...

dek1573 by Contributor
  • 772 Views
  • 9 replies
  • 3 Helpful

Mini box issues.

Had EE tv and broadband for just over a week now. No problems with main box connected via WiFi to router which is in same room. The TV attached to mini box however flickers and drops signal quite badly for about five minutes when first switched on. T...

Disney plus

I’ve got Disney plus as an add on to phone contract, can I watch it on my television?

Mali68 by Investigator
  • 2239 Views
  • 7 replies
  • 1 Helpful

rugby

I pay for the complete sports package and it states that I should have European cup rugby as highlighted below but cannot see it? Why  

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lesmh by Visitor
  • 385 Views
  • 2 replies
  • 0 Helpful