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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by EE Product Expert
  • 8041 Views
  • 25 replies
  • 8 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by EE Knowledge Specialist
  • 9114 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by EE Knowledge Specialist
  • 25777 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by EE Knowledge Specialist
  • 1820 Views
  • 2 replies
  • 5 Helpful

Resolved! No A/c No. No Netflix and Now access. Terrible Customer Service.

Where do I begin ! Since being moved from BT to EE, nothing but problems. Wi-fi keeps dropping off, even after an alleged fault rectified and an engineer coming out.Swapped to the Entertainment package in March and no welcome "Thanks for choosing EE"...

SHTH by Contributor
  • 1640 Views
  • 9 replies
  • 5 Helpful

No TNT after broadband change.

Recently upgraded my broadband to full fibre and have lost tnt sports. Had 2 phone calls with 150 to try and sort it out   The last call was well over an hour with 6 different guides including upgrades, technical and a tnt person. The outcome seems t...

dmcmylor by Investigator
  • 658 Views
  • 2 replies
  • 0 Helpful

Resolved! Pro box Mini box synch

Just switched over to EE TV from S*y. The Pro box and the mini box don't appear to share recordings made - unless I'm missing something.Are they separate entities or is there a shared area for recordings ? Go easy on me? I'm new here.Thanks in advanc...

davebo by Explorer
  • 2438 Views
  • 8 replies
  • 4 Helpful

Now TV Sports

I'm thinking of dumping Sky Q for the EE TV Big Sports package. I have a question regarding the Now TV part of the sports package. If I want to watch a live event, like football or an F1 race, 30 minutes after the event has started, do I have the opt...

Pandab99 by Investigator
  • 8847 Views
  • 18 replies
  • 2 Helpful

TNT Sports HD on EE Web TV Player?

Is it possible to watch TNT sports in HD on the web player for Microsoft Windows?When I go to the HD section and click on the programme on TNT Sports 1 HD it says: "To watch this programme please switch on your EE TV box and tune to channel 430"

kma55 by Investigator
  • 600 Views
  • 2 replies
  • 1 Helpful

Now TV doesn’t recognise my EE subscription.

I have the top EE TV package, I can play Sky Atlantic and Sky Sports on the TV through the box, but the app doesn’t think I have a subscription, I have checked and the email address for my EE account is the same as for my Now TV account.

Resolved! EE TV Pro Box

Received this today as a replacement for ailing BT TV box.  Set up generally OK but can't access Netflix because of YVM105 code issue which is apparently related to BB connection.  I've unplugged both the box and router as advised in the error code i...

Merantun by Established Contributor
  • 2010 Views
  • 3 replies
  • 5 Helpful

Resolved! Order missing from my account

I ordered a TV on the EE site last Friday (18 April). I got the confirmation email and a text saying the cost’s been added to my monthly bill. Since then, two big problems:The order has vanished from my online account and the EE app still refuses to ...

Resolved! returned equipment

i changed from BT to EE in January for TV services I returned my old box at the end of January and have received an email and text from EE confirming this, despite this i have had numerous emails and texts requesting me to return it and that i will b...

momatt by Investigator
  • 1679 Views
  • 7 replies
  • 6 Helpful

Resolved! EE TV with Nest WiFi (how to use a switch)

Hey EE gang!I'm trying to install my EE TV Pro box, which has Nest WiFi.Plenty of posts here and across the internet mention the key issue - that the Nest WiFi router doesn't support Multicast. As such, right now can only watch apps.I've seen fringe ...