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Forum Posts

TNT Sports - The season starts here

TNT Sports is Warner Bros. Discovery’s unbeatable sporting offer. With both linear channels and streaming platform, customers can access all TNT Sports content with a discovery+ TNT Sports & Entertainment subscription. This Season on TNT Sports The F...

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JordanTA by EE Knowledge Specialist
  • 727 Views
  • 0 replies
  • 1 Helpful

Introducing Watchlists on EE TV – Available Now on Apple TV 4K!

We’re excited to bring you Watchlists, a brand-new feature now live in the My TV section of the EE TV app on Apple TV 4K.  What are Watchlists?  Watchlists offer a simple and smart way to save, organise, and return to your favourite shows and movies ...

James_B by EE Community Manager
  • 2597 Views
  • 10 replies
  • 12 Helpful

Terrible service

My ee tv box keeps freezing. It just randomly stops working. This has to be the worst service.You can't even email someone to get help. Over the past week, I have had to reset my box at least twice a day. Netflix, Prime, my5, none of them will work.

Robss by Investigator
  • 463 Views
  • 5 replies
  • 0 Helpful

EE TV

HiI switched from BT in August to the EE solutions for broadband and TV.  The kit included 2 x WifI Plus devices and 1 each of the TV boxes.  After some initial teething troubles the solutions worked flawlessly apart from the EE app telling one WiFi ...

Turnbug51 by Contributor
  • 1300 Views
  • 12 replies
  • 3 Helpful

internet mode

Long time user firstly with BT TV and since early this year was switched over to EE TV, I've always used internet mode on my pro box with no issues, however last week the TV channels stopped working but the all apps work fine. After several phone cal...

dek1573 by Contributor
  • 772 Views
  • 9 replies
  • 3 Helpful

Mini box issues.

Had EE tv and broadband for just over a week now. No problems with main box connected via WiFi to router which is in same room. The TV attached to mini box however flickers and drops signal quite badly for about five minutes when first switched on. T...

Disney plus

I’ve got Disney plus as an add on to phone contract, can I watch it on my television?

Mali68 by Investigator
  • 2234 Views
  • 7 replies
  • 1 Helpful

rugby

I pay for the complete sports package and it states that I should have European cup rugby as highlighted below but cannot see it? Why  

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lesmh by Visitor
  • 383 Views
  • 2 replies
  • 0 Helpful

Resolved! Confused about TV apps on apple 4k box

Recently moved from Sky to EE TV with apple 4K box . We have "the full works " package at the moment. Not sure if I should be accessing iPlayer through EETv app, Apple TV app or on the guide?. Also sports channels only appear in the guide and in poor...

Lara04 by Explorer
  • 801 Views
  • 4 replies
  • 3 Helpful

How do I add HD to my Package

I have been trying to add HD TV to my current package, I found a link charging £6 but all it does is take me to the home page. Any ideas?

EE TV out of sync and sound issues

Hi,We've recently moved over from Sky Q due to the rising cost and benefits provided by EE as a long term phone contract holder. Had absolutely no issues with sky internet or TV. We are now using EE for both our internet and tv packages. Unfortunatel...

CerysDJ by Visitor
  • 3673 Views
  • 13 replies
  • 1 Helpful

Resolved! Newish customer tv issues

I switched to Ee a couple of months ago and have got past the point of trying to sort out these issues myself, or hoping that they would resolve themselves, so seeking any help and advice.The main issue is the picture quality on the mini box. It pixa...