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Resolved! Too Many Boxes

Hi,Can somebody please help.  I am getting the error message that we have too many TV boxes connected to our broadband.  We only have 1 x Pro Box and 1 x Mini Box. Just moved over from BT to EE.  It has worked fine since installation in the first wee...

EE Service Poor

Why did I make this change, My BT Broadband has been perfect for 10 years. This new EE service is terrible. My account is still not visible on the App and many issues with Wi-Fi signal / TV access dropping in and out. Engineer says it will take time ...

Msaladays by Investigator
  • 1946 Views
  • 14 replies
  • 6 Helpful

Resolved! Paramount+ now available on the EE TV Box Pro and Box Mini

Great news, Paramount+ is now available on your EE TV Box Pro and Box Mini. You'll find the app in your Apps section. Subscription Details Paramount+ subscription is not included in your EE TV package. You must subscribe to Paramount+ separately. You...

1080 - Paramount - Crop.png EE TV _ Paramount+ PR image FINAL.png
JordanTA by EE Knowledge Specialist
  • 2907 Views
  • 2 replies
  • 7 Helpful

Resolved! How to use NOW app for sky

New to EE TV, switched from sky. I have taken the ‘full works’ package with all sports channels included. I've been able to set up discovery+ app to use to watch TNT sports.It seems I need to use the NOW app to watch sky sports?How do I activate or l...

Discounts on EE TV

Hi all,First time post on the community. I'm currently reaching the end of a fixed term, discounted contract with Sky TV. Naturally, we'd like to investigate options to save a few quid if possible.Both myself and my wife are EE mobile customers and w...

Resolved! Discovery+ Basic

Wonder if anyone can help me as I've just signed up to a new broadband and tv package todayOn my welcome email it gives me links to NowTv Netflix and Discovery+ BasicI've sorted the first 2 but when I click on the activate button on the last one it j...

bfcbri by Investigator
  • 660 Views
  • 4 replies
  • 2 Helpful

Resolved! Netflix upgrade

I've received my new sim which is going into a router for my van. I didn't realise that the Netflix was with adverts. I called EE who said that they could not upgrade it thier end and told me to text Netflix ro 150 and I could change it from there. W...

Delay in Connection to Programmes

Recent Subscriber to EE, finding increasing delay in activation of EE Pro Box, it takes at least 5 mins to come alive and allow the selection of programme page, although it  does eventually open. I have Factory Reset it Several Times and have a BT Wi...

Micky84 by Investigator
  • 1030 Views
  • 7 replies
  • 1 Helpful

Now entertainment free trial

Hi,I agreed to a Now entertainment package free 7 day trial earlier this week but now want to cancel this (I am already on the Big Sport package that I wish to continue). My receipt email stated that I’d be able to do this through the EE app but I ca...

TJB_7111 by Investigator
  • 1797 Views
  • 7 replies
  • 2 Helpful

Different prices depending on location

Hi Can anyone advise why package prices vary by location?Am looking at taking out the full works package and have just moved house - the offer at previous address was £60 per month for a 24 month contract  then increasing to £78, at the new address t...

CamBlue by Investigator
  • 669 Views
  • 4 replies
  • 0 Helpful