TV Box Pro Switching TV on in the Middle of the Night

[eb154]

Why is my TV Box Pro Switching  my TV on in the Middle of the Night? I can’t find any auto update settings, which I assume would be the problem. Not cool with an 11 month old baby trying to sleep, EE!

[Leanne_T]

Morning @eb154 

Thanks for coming to the community and making us aware the TV is turning on through the night. 

This would certainly not be what you want with a sleeping baby and I am sorry this is is happening. 

Does the TV come on at the same time each night? 

Have you rebooted the EE TV Box Pro? 

Speak soon 🙂

Leanne. 

[eb154]

Hi, thanks for answering. Approx between 2am/3am and not every night. The first time it happened, it had an update to do for channels, but no such excuse this morning. I haven’t reset the box as we haven’t been using it. We still have sky until the 9th December. I’ll try it if it persists. For now, the mute button in my friend. 

Ethan

[Minkey1]

Box/TV are connected by HDMI, yes?

I think the standard is great at handing over high quality A/V, but in my experience auto switching via the CEC settings can produce undesirable results between different brands. I now switch off at the sockets at night.

[Midnight_Voice]

@Minkey1 

I would not advise switching off the EETV boxes overnight, as this will prevent them from maintaining themselves.

However, if you disconnect the HDMI cable to the TV, this should be enough stop the TV switching on at night.

If not, switch the TV (only) off at the mains.

I expect it depends on the TV in question, but if I mute mine and switch it off, it isn’t muted when I take it out of standby, so muting may not be an effective solution here.

[Minkey1]

@Midnight_Voice 

Thanks for the tip. I’ll give it some thought. I’m a retired insurance wallah, so unattended switch-ons trouble me. I’m not keen on unplugging socketry.

Aside from the amp, all our AV stuff runs off a wall mounted strip controlled by an Amazon smart plug I can turn on/off via voice. I can’t easily get to the back without half a day’s labour 🥵

The BT/EE Pro box is the oldest bit of kit we have. Originally, IIRC, from BT it came with NF SD and Now (no Boost then) for £6pm. Pd +£4 to get NF HD. No brainer. Even now, I’m only paying £12 pm tho NF has ads now. So far, they haven’t been intrusive enough to warrant paying +£6 to remove them. 

These days we hardly ever record anything and if we do, we mostly use the TV recorder. If the TV Pro box fails, so be it. When our YouView box died, it took the recordings with it. Didn’t bother us. All the apps we want I can get on the TV or the aggregator part of Apple TV. I don’t have Chromecasts anymore! I’d dip in and out of NF/Now direct, according to what they have on at any given time. These days there seems little to the standard of a Breaking Bad or GoT. Apple TV+ hasn’t much content tho some of what they have is excellent. Ted Lasso, Silo, Slow Horses, Bad Sisters all good.

But I digress. Thanks for the tip. I appreciate it 👍

 

 

[Timbo45]

Try putting it into deep sleep mode between , say , midnight and 8am and see if that helps.

[JimboCoco]

Hi eb154, 
I've a similar problem - not as frequent as you but still annoying with it switching on around 1.30 - 2am. LAst two time it has been the "additional channels found" thing. 
Just wondered if you had found a proper solution yet ( that is not just switching stuff of)

Cheers

Jim ( JimboCoco)

[Minkey1]

I kept up with switching off the AV stuff, inc the ethernet switch which serves it all, but it resulted in an undesirable side effect. The ethernet handshake twixt TV and switch took a few seconds - long enough to make the TV think it was rudderless, and generated a “set time” message. Which was annoying.

So now I’ve gone back to leaving it all on standby (switch powered up) and so far no random frights in the middle of the night.

And no more “set time” messages 👍

[Traynor78]

This happened to me for the 4th/ 5th time last night with my EE Box Mini in my bedroom. 
TV came on at about 3am last night and I was less than pleased. 
After the 2nd time this happened I changed the standby settings to keep the box in Energy Saver mode (previously is Smart mode with deep sleep set overnight), but has evidently made no difference. 

I will unplug my TV instead. 

Hugely frustrated now with various shortcomings with EETV and the complications it brings to the Broadband account - main reason for having it was the extra ‘free’ mini box but overall I regret signing up. 
It’s nothing but hassle and I will cancel as soon as I am able.