04-06-2026 09:00 AM
Our EE TV Box Pro is only a few months old, but has started switching itself on in the middle of the night (between 2 and 4 o'clock), which then switches the TV on and wakes us up. If I could find a power management setting so that it doesn't switch on the TV, I could live with that, but there doesn't appear to be such a setting in the EE box menu. Has anyone else seen similar behaviour and have any suggestions please?
04-06-2026 09:05 AM
This is unfortunately a known issue affecting a small number of customers. The only workaround available at the moment is to change your power settings - they'll currently be set to "Smart", but if you change it to "Always on", it'll stop it waking during the night. You can still put it into standby yourself - this setting will just stop it going into deep sleep.