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Now TV Boost Ultra - is this available on EE

Fatmex79
Investigator
Investigator

Just bought a new tv and wanted to watch sky sports on ultra HD (via Now TV)

Spoke to someone at EE and they said I was paying for the UHD package, but the UHD channels are not available on the guide.  When I go to the Now TV app, I can see that my viewing experience is set up as "boost" rather than "boost ultra". Spoke to a bot at Now TV and they said its down to EE, but the person at EE didn't see how this could be upgraded. 

I don't know if there is something more wrong with EEs infrastructure on UHD for Sky Sports. Hoping someone here will know more. 

I can see i have access to TNT Ultimate HDR though.

56 REPLIES 56

😂 just realised - 29th February.

Sorry, I missed the joke.

NK20026
Valued Contributor
Valued Contributor

The real joke is EE’s inability to get this sorted. Beyond embarrassing.

rograt
Established Contributor
Established Contributor

Yes, a leap of faith 🤣

Chris_B
EE Community Star
EE Community Star

@NK20026  It’s up to Sky to allow EE to have it it’s their platform. Until Sky approves anything EE can’t offer it.  Ever thought that Sky might not want to allow EE to offer it so those that do want it have to go through Sky so Sky reaps the benefit.   

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
NK20026
Valued Contributor
Valued Contributor

We’ve been consistently told here it’s an internal issue with EE’s ordering systems, rather than Sky not allowing it. 

The bigger picture is why would anyone of a sound mind buy now tv through EE

I currently pay UHD £4 till December 

Entertainment again £4 till October 

Movies £6 till February 

Sports (in glorious uhd, dream on EE) £20til next July 

TNT "free" with my inclusive extra EE sim

Also none of this muti room madness , can watch it literally anywhere 

Are people really that dumb??

Apparently so

Colesey
Established Contributor
Established Contributor
I totally agree that you can get really good deals directly with Now TV and I myself have a separate account for the movies, UHD and entertainment.

However I will never fully switch until they can cut that streaming delay. Sorry but I cannot watch a football match that is 2 mins behind live when on EE TV it is like 12 secs behind.
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