29-12-2025 09:46 AM
Most mornings our mini hub loses connection at approximately 0915 to 0930, usually when its been on for about 1.5 hours. Nothing else on our network goes down, so not the broadband. Hard reboot snd itsctgrn fine. Only happens in the morning, works fine the of the day. Any ideas?
Solved! See the answer below or view the solution in context.
31-12-2025 11:05 AM
It's possible that the lack of logging is a symptom of the same issue - if so, then it makes it even more important that we fix it. I'll be in touch when I know more.
31-12-2025 11:17 AM
One of the team has replied already (he's not supposed to be checking messages today).
He's asked you to confirm the following 2 points, the next time it happens:
1. Is the error you're seeing YVM102?
2. When it happens, please go into the network settings and scan for wireless networks. Does it work? Or does it list zero networks available?
31-12-2025 11:51 AM
06-01-2026 09:27 AM
Gone down again this morning 0925. Attached screen shot, rebooting now.
06-01-2026 01:17 PM
OK thanks. I've raised this with our specialist team for further investigation. There are 2 issues - one is that it's failing for you, and the more critical one is that it's not telling us about the failure. If it doesn't tell us, then we have no way of knowing how many others could be affected. Someone will be in touch when we know more.