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new router smart hub question
hi just got new router and its the smart hub i believe is the basic router. however i have signed up for fiber 36 essentials and is suppose to come with the smart hub plus according to the website . i am also paying for wifi enhancer but this only wo...
Resolved! Sony D charges to my EE account not mine
I have received £231 of charges in 1 month to Sony D. EE will not help me and tell me to call the billing company… they cannot do anything about this either. I do not even have a PlayStation. We do not have any text of these charges absolutely nothin...
Bill for calls when date and roaming are switched off.
I have just received a bill from EE for £81.90 in phone calls, I live in Guatemala and have a Clario Guatemalain sim card, for all data roaming and calls. my EE numbers is secondary and a e sim, data roaming had never been switched on, also when che...
Resolved! Partial Broadband Dropouts
As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...
EE TV - recordable boxes
Simple yes or no question. Is anyone using 2 recordable boxes with their EE TV broadband? If yes, how have you set it up and type of boxes used. ie extra multi room? Pro box and /or BT youview box. Thanks
top up not working
Hi,I have tried for hours to top my account but every single time i get stuck after entering card details with text saying “Additional payer authentication required to complete your payment.” The authetication window never comes up and the payment ne...
TNT Sports via Sky Q With New EE Full Fibre Contract
Hi, I’m looking for so clarification. Just upgraded my BT broadband connection and contract to Full Fibre 900 with BT/EE. In signing up I did a live chat with EE as my TNT Sports contract was about to expire and wanted to ask about the price for anot...
EE tv setup
We have box arrive and tried to setup. We already have an existing hdmi cable that sky is connected that runs under the floorboards. When connecting the ee box via this the screen flickers on the setup but is OK with sky.
App and website crashes
I have been trying to upgrade for 2 days! On the final page the app says "something went wrong, try again" and the on the website the last page comes up says "this page can't be found". I also tried to call and speak to someone, it automatically redi...
