EETV apps freezing

[PolyAnn]

Various apps, such as GB News, ITVX, Channel 5 all randomly freeze.

Think the EETV box shows apps via YouView.

i’ve rebooted TV box, router and all software and apps are up to date.

I’m on fibre 900 with EE router

anyone had the same issue and resolved?

cheers in advance

[Heggars75]

Yes only this channel

[Katie_B]

Thanks for getting back to me @Heggars75. 

Have you reported this to our technical care team?

If not, please get in touch so this can be looked into further. 

Katie