@PolyAnn
If it was an app issue, there would be many more reports of it.
The reports about GBNews are frequent enough that these might constitute a threshold, especially if no other apps misbehave; though the remedy is to contact the app provider, as neither EETV nor YouView actually write these apps, and it’s up to the app provider to get it working on EETV and keep it so (even if EETV actually break something and stop it working).
Reports like yours, where several, or all, apps stop working on a box you have are more likely to be down to hardware or software issues with the box, especially when the issues are confined to one box, and not all your EETV boxes.
Such issues across several EETV boxes speak of a more general problem in the home, in the exchange, or at EETV, either of hardware or of configuration.
The above will be the very broadbrush strategy of how to address issues in the first instance, based on how they present themselves.
*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*
