Cant link ee to discovery plus

[LozRs]

Iv tried many times to link to discovery plus, I use the qr code on the tv, in put all my details and it says unable to link please try again later?  Any ideas,? 

[Leanne_T]

Hi there @LozRs 

Thanks for coming to the community 🙂

Do you have an existing discovery+ account? 

Do you have discovery+ as part of an EE TV package? 

Leanne.

[LozRs]

Hi, no I don't have an existing account but I do have the big sport pack on ee tv. 

[Leanne_T]

Thanks very much @LozRs 

Can you try logging into your EE account and select the link to activate discovery+, this will take you to the discovery+ site. If you complete the form to create an account, then try and log into the TV again. Does this work for you? 

Leanne.  

[LozRs]

Iv logged in, but it won't let me manage tv and sport, it just says it can't load(see attached picture).

 

[Leanne_T · Accepted solution]

Hi @LozRs 

Thanks for trying for me. 

In this case, please give us a call and our technical support guides will get this looked into and help you get set up 🙂

Let me know how you get on. 

Leanne.

[Trix0500]

I have the same message - been paying for a subscription for nearly a month now with out it work. I have tried from an iphone and windows machine. Not very impressed....

[Leanne_T]

Hi @Trix0500 

Thanks for coming here 🙂

Do you have discovery+ as part of an EE TV package? 

Can you view other details in your EE account? Or, do you get the error as soon as you log in?

Leanne.