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Cant link ee to discovery plus

LozRs
Investigator
Investigator

Iv tried many times to link to discovery plus, I use the qr code on the tv, in put all my details and it says unable to link please try again later?  Any ideas,? 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @LozRs 

Thanks for trying for me. 

In this case, please give us a call and our technical support guides will get this looked into and help you get set up 🙂

Let me know how you get on. 

Leanne.

View solution in original post

7 REPLIES 7
Leanne_T
EE Community Support Team

Hi there @LozRs 

Thanks for coming to the community 🙂

Do you have an existing discovery+ account? 

Do you have discovery+ as part of an EE TV package? 

Leanne.

Hi, no I don't have an existing account but I do have the big sport pack on ee tv. 

Leanne_T
EE Community Support Team

Thanks very much @LozRs 

Can you try logging into your EE account and select the link to activate discovery+, this will take you to the discovery+ site. If you complete the form to create an account, then try and log into the TV again. Does this work for you? 

Leanne.  

Iv logged in, but it won't let me manage tv and sport, it just says it can't load(see attached picture).

1000027525.jpg

Leanne_T
EE Community Support Team

Hi @LozRs 

Thanks for trying for me. 

In this case, please give us a call and our technical support guides will get this looked into and help you get set up 🙂

Let me know how you get on. 

Leanne.

Trix0500
Visitor

I have the same message - been paying for a subscription for nearly a month now with out it work. I have tried from an iphone and windows machine. Not very impressed....

Leanne_T
EE Community Support Team

Hi @Trix0500 

Thanks for coming here 🙂

Do you have discovery+ as part of an EE TV package? 

Can you view other details in your EE account? Or, do you get the error as soon as you log in?

Leanne.