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BBC1 Sound an vision out of sync - Day 2

Groucho2
Investigator
Investigator

Hi

Second day of sound & vision for BBC One being out of sync when selected from TV guide - ALL other channels are absolutely fine. BBC One is ok on the iPlayer. 

I have done everything suggested - sound sync, resets, restarts etc but no success yet.

I note someone has similar problem, mentioned on Twitter/X

HELP!!!!!!!!

Thanks

45 REPLIES 45
DarrenDev
EE Product Expert

OK, that's interesting.  TV is live at the moment for the news.

Could you try again when the next non-live programme is on?  e.g. EastEnders at 7:30pm.

It's been bad for live channels. I've put it back to east anglia and bbc1
is OK on 001.
DarrenDev
EE Product Expert

OK.  Let me know later this evening if the problem returns.

Maybe it just needed retuning.
dctek
Visitor

It was terrible today during the WSL playoff on BBC2.

hearing ‘and the penalty is saved!’ 1 sec before seeing it sucked.

please tell me there is a plan to sort this out before the WC?

ee box pro / mini both the same in different rooms, iptv, GU8 region.

DarrenDev
EE Product Expert

There are no known issues left to fix @dctek. Are you seeing this happen on other programmes? Or was it just for the WSL playoff?