15-01-2026 12:30 PM
Hi
Second day of sound & vision for BBC One being out of sync when selected from TV guide - ALL other channels are absolutely fine. BBC One is ok on the iPlayer.
I have done everything suggested - sound sync, resets, restarts etc but no success yet.
I note someone has similar problem, mentioned on Twitter/X
HELP!!!!!!!!
Thanks
14-04-2026 05:39 PM
Thanks for that. FYI it's still happening and the amount of being out of sync does seem to vary day by day. Today isn't too bad, maybe 20ms, but some days it's up to half a second
14-04-2026 05:40 PM
Sorry answered on the previous post, instead of this one
17-04-2026 04:37 PM
Hi there @Notroc
Thanks for coming back to us.
If this is still happening, it may be worth getting in touch with our TV tech guides to get this looked into further.
Let us know how you get on.
Leanne.