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Forum Posts

Payments

I live in the Canary Isles.I have been with EE for many years and my last 3bills have been between £60/80.My plan is £25 a month.Can you explain this please because I can not afford these sort of charges.

Upgrade Dates

On the new app I cannot see where the upgrade dates are anymore? Any ideas please?

ClareSibs by Investigator
  • 564 Views
  • 3 replies
  • 0 Helpful

VAT Reciepts

i used to receive VAT bills through the post but they have stopped? Is it possible to get them again please?

ClareSibs by Investigator
  • 368 Views
  • 1 replies
  • 0 Helpful

New app.

Why can we no longer see  an itemised list of current usage ( calls and texts ) . The new app is far worse than the existing one was and that was very poor to start with!

Nipper-f by Visitor
  • 355 Views
  • 1 replies
  • 0 Helpful

New app

What have you done? It’s useless. No usage feature. Really??!! 

JP121 by Visitor
  • 313 Views
  • 2 replies
  • 0 Helpful

What a joke

Not only can I not access usage on the app but now I can’t access on the laptop. Come on EE where has your customer service gone to!

Minnie4 by Investigator
  • 387 Views
  • 3 replies
  • 2 Helpful

App upgrade still faulty

The revised app is harder to use than the old, and that wasn't good. It hardly had an error free page. It's impossible to get current months extra charges, can't see plan details, greets with wrong time of day (good morning in afternoon etc. I don't ...

Crithwood by Established Contributor
  • 308 Views
  • 1 replies
  • 0 Helpful

Poor service

Due to a fault in the area, we have a ping of 2289 across 4g and 5g devices. Time to move supplier

Dz256 by Visitor
  • 333 Views
  • 3 replies
  • 1 Helpful

Access Invoices

How do I register with an existing account number so that I can access the invoices

IreneF1 by Visitor
  • 396 Views
  • 1 replies
  • 1 Helpful

Restricted on the internet

How do I get the internet browser un restricted I can’t go on certain websites that I need to get on thank you 

Cf2002 by Visitor
  • 568 Views
  • 1 replies
  • 2 Helpful