Small Business

The place for Small Business customers to talk.

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Forum Posts

New app

What have you done? It’s useless. No usage feature. Really??!! 

JP121 by Visitor
  • 303 Views
  • 2 replies
  • 0 Helpful

What a joke

Not only can I not access usage on the app but now I can’t access on the laptop. Come on EE where has your customer service gone to!

Minnie4 by Investigator
  • 368 Views
  • 3 replies
  • 2 Helpful

App upgrade still faulty

The revised app is harder to use than the old, and that wasn't good. It hardly had an error free page. It's impossible to get current months extra charges, can't see plan details, greets with wrong time of day (good morning in afternoon etc. I don't ...

Crithwood by Established Contributor
  • 299 Views
  • 1 replies
  • 0 Helpful

Poor service

Due to a fault in the area, we have a ping of 2289 across 4g and 5g devices. Time to move supplier

Dz256 by Visitor
  • 321 Views
  • 3 replies
  • 1 Helpful

Access Invoices

How do I register with an existing account number so that I can access the invoices

IreneF1 by Visitor
  • 385 Views
  • 1 replies
  • 1 Helpful

Restricted on the internet

How do I get the internet browser un restricted I can’t go on certain websites that I need to get on thank you 

Cf2002 by Visitor
  • 559 Views
  • 1 replies
  • 2 Helpful

Text & Calls

When setting up the app it says you can monitor your calls & text usage and see who you have contacted during the day like you could with the old app. It asks for permission to access your contacts lists but when you go to your usage it just says una...

Minnie4 by Investigator
  • 336 Views
  • 3 replies
  • 1 Helpful

No account login available

I messaged EE 25 August (via website) and I'm still waiting for a response. Maybe this forum can help, I am trying to login to my business account to get a copy of the latest bill. Since last Wednesday all logins have failed with the request 'try lat...

Can't log in due to error

I have been trying to log in our business account all week but get the same error of'Sorry, we were unable to complete your request right now. Please try again later' I click the done button and it just send me round in circles. The chat in small bus...

ldmagic by Visitor
  • 358 Views
  • 1 replies
  • 0 Helpful

Resolved! Data

Why does it show on my phone that my mobile data is only 2gb when my tariff is 17gb

louanne by Investigator
  • 572 Views
  • 6 replies
  • 0 Helpful