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What a joke

Minnie4
Investigator
Investigator

‎02-09-2022 12:16 PM

Not only can I not access usage on the app but now I can’t access on the laptop. Come on EE where has your customer service gone to!

0 Helpful
3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

‎02-09-2022 12:19 PM

@Minnie4 , have you tried logging in via the website rather than using the app? I have just logged in via the app without any problems, what information are you getting? This is not customer service, you could report this to them.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
sarz
Visitor

‎05-09-2022 08:47 PM

Also got this problem - unable to load the itemised calls and texts in the app

used to be able to do this - why make it more difficult 

Minnie4
Investigator
Investigator
In response to sarz

‎07-09-2022 05:07 PM

I was told the app no longer offers this facility. Can only do it on a computer but only certain computers. Time for a change been with EE 21 years no longer getting the service I require.