Small Business

Can I take my EE phone abroad,

one of our users has gone abroad to the USA and is reporting there phone isn't working. there number is ***********. I assume international roaming is not allowed which is fine but please can you confirm that?   [Mod edit: Please do not share persona...

Add user with access to billing but they don't have a phone

It is possible to add a user with their own email address and password, so that they are able to access billing information and download invoices?  The user doesn't have a phone on the account.

EE poor service

      Phones not working properly abroad even though I have a European add on. Impossible to get in touch with anyone at EE been on hold over 35 minutes.Absolutely disgraceful!!                                                               

Battery

Read moreRead moreMy phone is a year old, it’s having some major battery problems, goes from 100 to 20 within a few hours then dies then come back to life, but it’s getting worse.  My phone is a year old, it’s having some major battery problems, goes...

Data abroad

Hi there, My data has stopped working abroad after 2 days. I have allowance but it has stopped working 

Complaint

Good Morning, After a very long process of upgrading some of our handsets on our account (*****), please refer to list of below issues experienced, starting on Thursday 27th April; 27/04/23 - Telephone Call Initial contact made requesting prices and ...

Business Sim-only / Roam Abroad Pass

Can somebody confirm that for Business sim-only customers, it is possible to call, text and use data like at home in South Africa if you have the Roam Abroad Pass?

What is happening!?