Small Business

Being ripped off for my brand new iPhone 14

Small business owner has told me a lie when he sold me a iPhone 11 that he had told me he had been over the phone and it was fine with me asking him about the phone being repaired or anything that would have the warranty invalid and he told me that h...

USA

I have arrived in New York and the beep beep phone charged me £26 and looks like it’s eating data. I text roam nothing happens I try to speak to an agent but it does not connect through. No idea what is happening and I need my phone.Do not want to sp...

Resolved! Deposit

Hi there how do I claim back my deposit from when I started my contact?

Can’t download invoice + being over charged

I can no longer download my invoices for my businessalso, I have been over charged for the last 4 months (only realising tonight) checked if I’ve went over with any data, which I have not. Can not get through to speak to anyone over phone

Extra charges

What are the extra charges for. my bill has doubled because of extra charges with no explanation???

incorrect usage showing

I need to monitor individuals mobile calls, I constantly get error messages - information cannot be loaded. Same when trying to get an itemised invoice to check there - NOT Working. New customer to business EE and it is proving to be difficult to nav...

Can't download my business invoice

Hi,I am trying to download my monthly invoice but the system is saying the file is too large to download. Not had this problem in previous months and nothing has changed for the file to become too large??Please advise how I can get hold of an electro...

USA Roaming

I am in the USA and before I left I text 150 with ROAM FULL but and had it confirmed that it was accepted however here I am and nothing is working. Any help please as I am worried that I am incurring charges erroneously

Roaming charges

On the app I’m told that I can use my phone without incurring roaming charges in France and Germany (as well as other countries). In May I was charged £2 per day when I was in Germany. I’m currently in France and wondering whether I am going to be ch...

Shared data

Why am I as a business customer on the unlimited plan now not able to use my hotspot for my laptop as a data point? Since going Sim only 3 months ago I’m having the issues where I seem to have a Data cap on hotspotting when I can see no reference to ...