cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I name devices on my EE business account

andyevans
Visitor

I have several devices on my EE business account, used by different users in the company. It looks like I should be able to name each device or add a user name to each device so that the name shows on Manage Devices when logged into the My EE Account website  and on Invoices, together with the device mobile number, but I can't see how you do it. If this is possible it would be so much better than looking at a list of mobile numbers that I then have to manually cross reference to find out which one is used by each member of staff. Can anyone help? 

8 REPLIES 8
Christopher_G
EE Community Support Team

Hi @andyevans

 

It may be worth speaking with our business support team to see if this is something they can add from our side for you.

 

Chris

XRaySpeX
EE Community Star
EE Community Star

No, that facility is not available in your online MyEE. However in your MyEE app they will take their names from your phone's Contacts if you have entered them there.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Well I for one wish it would be so just like the original enquirer.

 

The other annoying thing is that you scroll all the way to the bottom of the bill to download a copy. Please move the link to the top of the account.

scubaseanuk
Visitor

I would also like to put a name next to each number so i can easily access each person quickly.

Christopher_G
EE Community Support Team

Hi @scubaseanuk

Are you on a business contract? Have you allowed access to your contacts within your My EE app?
Chris

This assumes that you are administering an account via your phone. Not a good idea for a corporate administrator who may leave the company and then what happens? Far better to enable updating contact names on the website  for control purposes for us corporate administrators using PCs as their main workhorse.

JuanVecino
Visitor

Could I bump this - is this now possible on the web browser?

No, @JuanVecino , only the app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP