03-10-2019 05:21 PM
Just had a text saying unable to process my bill I’m assuming it’s a scam As bill already been taken!!! Not clicking on that link
Solved! See the answer below or view the solution in context.
02-04-2021 10:00 PM
Well done. @Desmomd .
02-04-2021 11:30 PM
Received a scam text message claiming to be from HSBC reported the number sent the number to 7762 never clicked any links
15-04-2021 02:47 PM
Just received a text scam claiming to be be from Hermes blocked the number
15-04-2021 03:24 PM
Thanks for coming here and letting us know @Desmond
If you still have the text you can forward this to 7726 and it will be looked into.
For advice from EE in relation to scams and how to keep yourself safe, take a look at the following pages
Scams: Information about scams currently circulating article >
Spam and phishing - How to stay safe and report it article >
Thanks.
Leanne 🙂
12-05-2021 03:38 PM
I've had this message arrive today aswell
27-05-2021 07:08 PM
Hi, I have just received a text saying " EE: We were unable to process your latest bill. In order to avoid fees, update your billing information via: http://late-payment.com
MYEE" but I've just checked my bank statement and this was taken out a few months ago.
Can you let me know if this is spam please?
27-05-2021 10:56 PM
@Helsbells1 : Yes, It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.
Report it to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).
That domain, faked to look like EE, was only created today in Holland. Browsers are already warning it's dangerous.
31-07-2022 09:42 AM - edited 31-07-2022 09:45 AM
Wow! I can’t believe that this text is still doing the rounds. I just had this exact message myself from number, +44 7759 369759 All we can do is to keep reporting it to EE on 7726. Then EE can keep blocking the numbers and stop people from being scammed. Which i did straight away.
31-07-2022 12:18 PM
@adthepad Unfortunately scammers just switch to using a different number once a number is blocked. And unfortunately there will be some who fall for this scam so they keep doing it or they will stop for a awhile then start again.