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content Lock

Marlan
Visitor

I'm trying to unlock content lock. I need help.

 

26 REPLIES 26

unlock mu contelnt lock

Christopher_G
EE Community Support Team

Hi @mariuslupu89 

Please see our 'How do I turn on parental controls on my device?' help page.

Chris

Lainiespike
Visitor

I can’t use apps on my phone 

Katie_B
EE Community Support Team

Hello @Lainiespike

Welcome to the community. 

Are you the account holder?

If yes, you can remove content lock within your My EE account. 

Katie

merrymart
Visitor

whereabouts on the website can u switch it off?

cant see it

Katie_B
EE Community Support Team

Hello @merrymart

If you log in to your My EE account, select the device from the drop down you wish to switch parental control off for and go to 'Plans & subscription's' then scroll down and you will find a tab that will let you set your control. 

Katie

Please unlock my content lock 

@Jeremiah01 : Just read the Solution to this thread you latched onto. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Leanne_T
EE Community Support Team

Hi @Jeremiah01 

Welcome to the EE Community. 

Please see How do I turn on parental controls on my device?

Hope this helps.

Leanne. 

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