Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 9171 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 6029 Views
  • 0 replies
  • 1 Helpful

Message from EE

Received a message saying I was moving house and need to contact ee to have continuous service. I am not moving house. 

Possible upgrade scam call

Hi I keep getting calls from 0141 number01420 number 0161 number 02080400292271 ?offering me an early upgrade, after choosing what phone for a security check They want my name & d.o.b.&last bill amount and payment date & Keep insisting I won’t have t...

Hello

Hello how do u unlock content for adults? 

Upgrade call

01754 491857 0141 673 8731 these two numbers called me today about upgrading me old phone and said my bill can be reduced I followed through with questions now looking back on it I’m worried I may be scammed little help appreciated 

Mrswift by Visitor
  • 2109 Views
  • 3 replies
  • 2 Helpful

Possible scam call?

I've had 16 calls from 01942 901130 in the last two days. It shows up as "EE Additional Lines" and appears to be from Wigan. I haven't answered any of them, but when I cancel the call, it rings immediately afterwards. I've looked on some of the whoca...

Lots of calls from a Telford number

Over the past couple of months I have received a lot of calls from a range of Telford phone numbers, that when I answer there is silence and then they hang up.  Yesterday I got to speak to someone and they asked if I wanted to upgrade my EE account a...

SazzaF by Visitor
  • 9631 Views
  • 1 replies
  • 0 Helpful

Locked phone

Hi I managed to lock my 0hone what's the pun code and how do I find  it

Ulllass59 by Established Contributor
  • 333 Views
  • 1 replies
  • 0 Helpful

imicampaign bookmark???

I am very concerened on how on earth did some random site get access to my chrome browser and add a bookmark on the bar BY ITSELF, named "open in browser". This is so alerting and it was EE offers on products and my name in there (website was somethi...

k_a_l_a by Visitor
  • 312 Views
  • 0 replies
  • 0 Helpful

Scam calls

To help distinguish between actual and scam EE calls what information should a genuine EE sales caller already have?Should that have my full account and phone plan details?Should they need my account details to upgrade my plan? What security question...

Walto by Visitor
  • 298 Views
  • 1 replies
  • 2 Helpful