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Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 12042 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 7799 Views
  • 0 replies
  • 1 Helpful

Upgrade scam

All. Heads up on current scam.  Got call from 07888 862150 offering great upgrade, a too good to be true one of unlimited everything for £6   Anyhow they did not ask for bank details just name and number (easily found online).  They then said they wo...

markr2 by • Visitor
  • 2779 Views
  • 4 replies
  • 5 Helpful

Resolved! Hi

Hey I’d like some help trying to open adult content as everything is blocked

Resolved! Hi

Remove age restrictions 

Resolved! Possible scam call.

Had a call from a Nottingham number. Obviously a call centre and a very strong Asian accent. Hung up and blocked immediately. The number was 0115 677 5480. I searched google for the number and nothing came up.  I tried to see what numbers EE use but ...

RuthSt by • Visitor
  • 1873 Views
  • 2 replies
  • 0 Helpful

Phishing emails

Why am I receiving messages asking for payment of my bill, when it's showing paid on the app and in my bank? It's listing additional charges for non payment as well.

Discount offer phishing call

I just received call from withheld number offering a discount on my EE charges. When I asked to give my name and account number, he rang off

yachtsman by • Investigator
  • 411 Views
  • 1 replies
  • 0 Helpful

Re: content Lock

Can you explain why it keeps getting turned back on occasionally forcing me to call and get it turned back off?I have no intention of providing credit card details to "prove" my age because you guys have turned content lock back on without my consent...

Atob by • Contributor
  • 2802 Views
  • 12 replies
  • 1 Helpful

SPAM messages and what are EE doing to prevent them

Recently I have been getting a lot of spam messages through my EE number, don't get them from my other numbers on other networks, just EEDo EE do anything to prevent these kind of spam messages, especially as they keep changing the source numberLates...

walkerx by • Skilled Contributor
  • 817 Views
  • 3 replies
  • 1 Helpful

Resolved! Content lock

Ii don't have a bank card to unlock content lock is there any other way too do it 

D2023 by • Visitor
  • 983 Views
  • 5 replies
  • 2 Helpful
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