Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 8728 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 5697 Views
  • 0 replies
  • 1 Helpful

Text message potential scam

Just had a couple messages through from a contact regarding them sending a photo/video and to click link and input number and code which then gets sent? Assume this is a scam ?

Andrewmb by Investigator
  • 18983 Views
  • 10 replies
  • 2 Helpful

Scam on facebook messanger

Someone is posting a random riddle on Facebook about and ex policeman lost his house car etc and they ask you to complete riddle and they give you 500 to give them answer buy doing so you are giving them your details so please be care full pass on an...

Fraud

I have been a victim of fraud but couldn't find any contact detail of the fraud department.Someone is already using my detail and getting into a contract with EE.

Rahelayu by Visitor
  • 597 Views
  • 1 replies
  • 0 Helpful

Resolved! Scam Call from Zimbabwe

I have been getting about 4 - 5 of these a day, My phone rings one ring and then stops. I have had a family member in ICU recently and so my phone is important. I would like to speak to someone to stop these calls - I have blocked every one but that ...

charli60 by Visitor
  • 890 Views
  • 2 replies
  • 1 Helpful

Resolved! scam via email

I have received an email purporting to be from EE saying my last bill couldnt be paid as possibly my credit card has changed, giving me a link to correct the info.  However I pay by direct debit.  be aware. -------E‌͏‌ ‌͏C͏‌‌u͏‌‌s‌͏‌t‌o͏‌‌m‌e͏‌͏‌‌r‌ ...

Jorn79 by Explorer
  • 1208 Views
  • 4 replies
  • 4 Helpful

Suspect call

Good afternoon I had a call today from a foreign lady which sounded like a typical call centre type of call which hung up when I replied ‘hello’Nothing unusual you would probably think but what concerned me slightly is that the number that called me ...

Daren21 by Visitor
  • 462 Views
  • 1 replies
  • 0 Helpful

Child protection features

I'm looking to get a sim only deal for my son ready for high school in sep.  I've read the phone licence etc, but wondered if we can get any of the features that this sim offers as the reviews look really good https://parentshield.co.uk  

Resolved! Text from 1111

Is this a scam or real? TIA Hi from EE. We're kicking off the Jubilee celebrations with free unlimited data, minutes and texts. That's two days without reigning in your browsing, calling and texting. It's our way of recognising your loyalty to us.Jus...

Received Dodgy SMS

Received  a Dodgy SMS -  Have reported this to 7726.dodgy sms

dodgy-sms.png
354- by Star Contributor
  • 527 Views
  • 1 replies
  • 1 Helpful

Received fraudulent EE bill

Hello EE - I have received a letter from EE about setting up a Direct Debit and a bill from EE which I believe is fraudulent as I don't have an EE account. My name and address are on the letter but bank details are not mine so someone may have set up...

timellis by Visitor
  • 1406 Views
  • 2 replies
  • 2 Helpful