Spam call

zeetaj
Visitor

I received a call today from phone number 020 30028787 saying EE was offering me a 40% discount and a free gift (I-watch if wireless EarPods, charger etc). They asked for my email address so they could send me an email. Once I received it I was asked to change my password. The woman was still on the phone but I told her I didn’t believe she was from EE. She was very pushy and sounded like she was phoning from abroad from a call centre. I said I didn’t want the gift or the discount and asked her to take my name off whatever list had given her my details. 

I was annoyed because against my better judgement I had given her my email address. Once I hung up she phoned again even more pushy saying she was from EE and that I needed to do as the email was telling me. She was quite aggressive and not letting me talk. I eventually said ‘I’m not doing what you what you are telling me to do”. Also that I knew she wasn’t from EE. She suddenly hung up. 

Please don’t respond to anyone asking for your details. I said to her if you are from EE you would know my email address but she cleverly said no, I am doing security to check you are who you say you are. That caught my off guard as this is something that is done all the time. Anyway its a scam don’t rise to it.

 

 

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @zeetaj 

I would recommend changing your account email. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @zeetaj 

I would recommend changing your account email. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.