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Community Activity
Unable to Use Call Forwarding
Hi. I hope that someone will be able to help me with this before I chew the table out of pure frustration.I need to be able to divert calls from my Pixel 9 Pro.I am on a relatively pay monthly contract.Every time I try to get the thing to divert, whe...
Smart 5G Hub intermittently hangs?
Hi folksWe installed a new Smart 5G Hub in December, and every few days, intermittently with no clear pattern, it completely hangs. It's dropped all service on: 21 & 26 December, 5, 7, 13 and now 17th of January.The light on the front stays solid aqu...
How to get a Wifi Extender and which one?
Hi everyone . A bit of a confusing one so bare with me. I initially had FTTP through BT in which they sent me out their Smart Hub 2 because I was moving from normal BT Broadband. When the contract got renewed, as part of the BT/EE merger, the package...
EE TV Box turning on by itself
I have recently changed from BT to EE. I now have a black box to control my TV, but the box comes on itself quite often which starts the TV working. I have spoken to EE support and have been given a replacement remote control but I still get the prob...
the no upfront cost on braodband lie
ok so upgrade my present broadband package from essentials 36 to full fibre 150 essentials'. offered no upfront cost. get email to confirm and it says £30 cost upfront. WHY
After upgrade
Hello there, i wonder is there someone with my isssue, so i upgrade movile device, but the devixe isbt with me i already pay my 1st DD for plan and devixe what they charge me.. i was hoping today dpd to deliver my devixe (finally) but what they deli...
Full Fibre Broadband NO connection
On Friday 27th of June 25 we were connected to FTTP with EE from BT. However the engineer was unable to get the connection to work at all. So we have been without internet access for two days.We live on Anglesey, and are elderly, so we need a reliabl...
Resolved! Issues receiving texts and voicemail notifications
I too cannot send or receive texts from ANYONE. Including my bank I also can no longer receive voicemails although people have left them. My phone is a Samsung A 50. Keeps saying unable to send message as service currently unavailable. Saying this ...
Data services degraded for almost a week
My mobile internet speeds have gone down from around 950Mbps to 1.5Mbps since Monday. The original repair time (on the app) was 16 hours. That deadline has come and gone. The app status checker now does not even provide a repair time estimate.It is i...
Is this correct ?
A neighbour pensioner asked for some help to set up his cyber security he got with EE. I was shocked to see he was paying £68 for just broadband and a phone and more shocked when tried to set up Norton Cyber security via EE email link it will on...
