Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Parental loxk

How do I turn this off

parental control

Hi already I checked in the community for advice and I saw I have to go to my ee account mobile and I follow the advice step by step but I cant find the parental control settingsIf anyone can help me please

Discount calls

Does anyone know if there is a scam going around about lowering your monthly direct debit for being a good customer?

Sim not working

Yesterday I sent many texts and the ee blocked me of sending texts . Today my sim is blocked. Why?

Nuisance calls

Hello I continue to receive calls form people claiming to be EE offering out of this world deals on the iPhone 14. Although I reject and block these calls they continue by using alternative phone numbers.Q1 are they as claimed from EE? If so can you ...

Account issues

Content lock

Can you please turn content lock off on my iPhone pleaee

change the adult content filter

Read moreHow do I change the adult content filter. I am over 18 How do I change the adult content filter. I am over 18

Diffrent ip

How can my mobile device have 2 diffrent locations on my ip one in birmingham and one in hereford when i live in merseyside and can ee do anything to stop these

Restrictions

Can you take off restrictions please on my phone