27-12-2023 12:52 PM
THIS BELOW IS A SCAM EMAIL.
Hello
It appears that we haven't received the £46.50 payment to settle your last bill by the specified pay-by date. Unfortunately, we were unable to process the payment using the default payment method saved in your EE account.
Here's an overview of your EE Account's status:
To avoid late fees and service restrictions, please ensure that your card has sufficient funds. To continue using your EE services, Go to My EE and update your default payment method.
If you're having trouble paying your outstanding balance, we want to help. Please don't ignore it. Find out about the payment support we can offer to help get you back on track via My EE.
Thanks,
The EE Team
Solved! See the answer below or view the solution in context.
27-12-2023 01:07 PM
It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.
Report it to EE by forwarding the email to phishing@EE.co.uk .
If you study the Go to My EE link you'll find it points to https://ab.christiane-beyer.de/Kci9xW which is not EE.
27-12-2023 01:07 PM
It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.
Report it to EE by forwarding the email to phishing@EE.co.uk .
If you study the Go to My EE link you'll find it points to https://ab.christiane-beyer.de/Kci9xW which is not EE.